Assistant General Manager

About the Role: Hotel Management & Consulting is seeking an experienced and dynamic Assistant General Manager to join our team. If you are an energetic leader with a passion for hospitality and team development we want to hear from you! You will lead the operations in the absence of the General Manager and assist them with leading the team ensuring that our service standards are consistently exceeded.

Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit and operate with a small efficient team of hospitality professionals.

Benefits:

• Salary: Dependent on experience.
• Daily Pay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Offering medical dental and vision benefits in addition to the companys paid time off benefit for full-time employees.
• Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.

Primary Duties:

• Team Lead: Train and provide guidance to staff. Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles. Provide hands-on support and guidance to ensure the team achieves outstanding results.
• Financial: Post checks in PMS complete weekly labor tracker manage payment due reports postpaid outs and receipts.
• Guest Relations: Ensure the hotel is always Guest Ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Monitor and follow up on guest feedback and concerns suggest and sell amenities and ensure guest and property security.
• Housekeeping: Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms.
• Other: Manage inventory check property email build relationships with vendors and guests and foster teamwork.
• Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties local organizations and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy.
• Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences.
• Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
• Other Duties as Assigned.

Preferred Qualifications:

• Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations.
• Proficient computer skills.
• Strong team building skills.
• Excellent organizational time management and problem-solving abilities.
• Effective oral and written communication skills.
• Proactive in solving problems.
• Willing to work a changing schedule.

Physical Requirements:

• Perform tasks involving kneeling squatting standing sitting bending and twisting for long periods of time.
• Ability to lift push pull up to 20lbs regularly occasionally up to 50lbs.

Hotel Management and Consulting Inc. reserves the right to modify change or apply this job description in any way the company desires. This job description in no way implies that these are the only duties including essential duties to be performed by the employee occupying this position. This job description is not an employment contract implied or otherwise. The employment relationship remains at will. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race color religion sex gender identity sexual orientation pregnancy status as a parent national origin age disability (physical or mental) political affiliation military status or other non-merit-based factors.

We comply with applicable federal state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to hiring placement promotion termination layoff recall job transfer leaves of absence compensation and the event of a favorable hiring decision we participate in E-Verify.

Any form of unlawful harassment of employees or applications for reasons based on race color religion gender identity sexual orientation national origin age disability or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential are a Drug Free workplace.

Required Experience:

Director