Technical Support Specialist
Cornerstone Defense LLC
Title: Technical Support Specialist Location: Dahlgren, VA *Clearance: *Active Secret Clearance needed to apply * Company Overview Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early on that our most prized assets are our employees, we continually focus our attention on improving the overall work/life experience they have supporting the mission. Our Team is pushed every day to use their industry leading knowledge to provide end-to-end solutions to combat our nation’s toughest and most secure problems. If you are looking for a place to not only be professionally challenged, but encouraged and supported by a company that cares, don’t look any further than Cornerstone Defense. Benefits Overview Cornerstone Defense offers a very comprehensive benefits package including, but not limited to: Medical, Dental and Vision Plans Generous PTO Policy 401(k) HSA and FSA options Life and Disability Insurance Tuition Reimbursement and Training Perks at Work Discount Program Referral Program Leads Generation Program CollegeAmerica 529 Fitness Reimbursement Program Travel Assistance Norton Lifelock Benefit Solutions Life Planning Financial & Legal Services Requirements Two (2) years of related IT/Help Desk Support experience Technical Proficiency Networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., PKI) Remote access technologies Systems administration concepts Common network tools (ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) OS command line execution (ipconfig, netstat) Cloud computing service/deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) Security Awareness Cybersecurity principles, threats, and vulnerabilities National/international cybersecurity laws, regulations, and ethics Organizational IT security policies (account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes Support & Service Delivery Risk management (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) SOP development and maintenance #J-18808-Ljbffr Cornerstone Defense LLC
$54k - $80k
...Overview The Application Analyst in Customer Support plays a pivotal role atRelativity, offering specialized technical support across a specific product vertical. Catering... .... On a daily basis, the Technical Support Specialist creates, resolves, and maintains tickets,...SuggestedRemote workMonday to FridayShift workAfternoon shift- ...our success. We’re a global team of maritime professionals and technical experts, united by our commitment to exceptional client service... ...collaborative work culture. As the world’s largest ship registry, we support clients across every ocean, and every department plays a vital...SuggestedWork experience placementWork at office
- ...Tech Support Analyst Role is based in Warrenton, VA. Some travel from 6951 Vint Hill Parkway, Warrenton, VA 20187 to NOVA regional DVS... ...have their own reliable transportation. Need a skilled Desktop/Technical Support Technician to support the Department of Veterans Services...SuggestedLocal areaRemote work
- Location: Onsite / Langley AFB, VA Clearance: Secret Summary: The Spectrum Management Support Analyst provides technical expertise and operational support for electromagnetic spectrum management activities across Air Combat Command (ACC). This role ensures effective coordination...SuggestedWork at office
- ...information in accordance with established procedures with company policy and state regulations. Provides onsite information technology support for the entire gaming facility. Installs new hardware, such as personal computers, printers, servers, phones, network equipment,...SuggestedWork experience placementNight shift
$100.08k - $150.12k
...to improve efficiency and effectiveness. Work with business and technical teams to develop technology solutions that solve business... ...Create user documentation, training materials, and release notes to support successful adoption of new features. 20% of job: User Research...Work at officeShift work$95k - $110k
...you will provide proficient and effective Help Desk operations support for a custom software application to include incident handling,... ...environments. This role requires excellent problem-solving skills, technical expertise, and exceptional communication to provide proper user...Remote workMonday to Friday$14 per hour
...your career! Job Title: Help Desk Technician Agency: Augusta Technical College Job Requisition ID: JR0000003620 Shift: Not Applicable... ...directly with faculty and/or staff to provide basic technology support. MAJOR DUTIES Provide end user support and customer service;...Hourly payWork at officeFlexible hoursShift workAfternoon shift$30 - $35 per hour
...oriented individual to provide first contact telephone and email support to attorneys and business professionals. This role will also... ...department initiatives and represent the department as a member of the technical staff, including continued learning and education via training...Work experience placementWork at officeLocal areaImmediate startFlexible hours- ...Arlington, VA (Onsite) | Employment type: Contract | Duration: long-term with the client Responsibilities Deliver a positive IT support and customer service experience for colleagues needing help with computer hardware, software, peripherals, and accounts. Monitor and...Contract work
$55k - $74k
...Job Summary JCS Solutions LLC is seeking a Help Desk Specialist to provide phone and in-person support to users in the areas of e-mail, directories,... ...be US Citizen 2 years of experience in help desk or technical support Certification: CompTIA A+, Security+ Experience...Contract workTemporary workLocal area$60k - $75k
...the cost of IT ownership. Weprovide executive-level, white-glove support. Opening Solvere One has an open position for a Help Desk... ...by third-party vendor maintenance agreements. Create detailed technical documentation for resolutions of issues. Enters and tracks all...Full timeWork at officeLocal areaRemote work$21 - $35.32 per hour
...Provides assistance in the design, build, validation, maintenance and support of scheduling templates for all outpatient departments. The... ...maintenance of supporting data and profiles. Provides expert technical support and education to internal and external customers....Hourly payTemporary workWork experience placementFlexible hours$42k - $70k
...guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our... ...-solving skills with the ability to diagnose and resolve technical issues quickly Capable of providing escalation support and identifying...Contract workTemporary workWork experience placementWork at officeLocal areaRemote work- ...personal computing hardware and software systems and provides technical assistance and training to business users. Ensures all applications... ...documentation on systems, software and processes used for support. Replaces defective or inadequate software packages Refers major...Full timeWork at officeLocal areaRemote workFlexible hoursNight shiftWeekend work
$41.38k - $107.33k
...solutions and an engaging culture. AnaVation is seeking an IT Support Specialist to join our growing work program to support a wide range of... ...with efficiency. Core Responsibilities include: Helpdesk & Technical Support: Resolve end-user support tickets, troubleshoot...Temporary workLocal areaImmediate startRemote work- ...business reasons. General Purpose of the Position Our IT Specialist will primarily be responsible for supporting/aiding computer system users and helping to onboard... ...with Powershell scripting Experience with technical writing for documentation or instruction Hardware...Work at officeRemote work
$95 - $120 per hour
...Systematix is currently seeking an experienced Senior Business Analyst to support a major SAP Modernization Program for our public-sector client in Nova Scotia. This engagement will support the People and Payroll phase of a multi-year SAP transformation program focused...Permanent employmentFull timeContract work2 days per week- ...other project teams, and with clients to perform functional & technical requirements analysis, documentation, and validation for new and... ...clarify requirements, confirm system behavior, delegate issues & support request assignments and elevate issues to the Project Manager/...Flexible hours
- ...backgrounds, including recent Master’s graduates without prior technical experience. Job Overview We are seeking driven, detail-oriented... ...business requirements are translated into effective solutions. Support project planning, tracking, and reporting to ensure timely delivery...InternshipH1bWork at officeVisa sponsorship
$85k
...3 Engineer with managerial advancement aspirations to join our technical services team. The ideal candidate will have a strong technical... ...potential promotion into that role. Key Responsibilities Technical Support and Troubleshooting: Provide escalated technical support for...Work at officeLocal areaFlexible hours$50k - $60k
...work environment for our employees. Our continuous efforts in supporting our employees to be successful is one of our most important responsibilities... ...as needed on requests and problem tickets. Work with users, technical support and 3rd party vendors. Work directly with the 3rd...Work experience placementWork at office- We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands‑on technical support at the job site, ensuring smooth operation of Windows‑based systems and hardware. This is a great opportunity for an IT professional who is...Work at officeRemote workRelocationVisa sponsorshipWork visaNight shift
$35 per hour
...systems using bootable tools On-Call IT Field Technician - PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 per hour (on-site) Schedule: Flexible - You accept jobs based on your...Hourly payFor contractorsLocal areaRemote workFlexible hours$88k - $173k
...) program operations, processes, resources, and performance to support effective program management and strategic decision-making. This... ...and qualitative analyses to evaluate programmatic, technical, financial, and operational alternatives and provide data-driven...Full timeContract workTemporary workWork at officeVisa sponsorshipWork visa$60k - $80k
...and serving as a vital link between business stakeholders and technical teams . Depending on the project, you may work in agile , waterfall... ...teams, including developers , QA , UX/UI , and product owners Support User Acceptance Testing (UAT) , data validation , and change...Full timeContract workRemote workFlexible hours- ...High level of analytical and creative skills and the ability to find solutions to moderately complex interpersonal, professional technical and administrative problems. Ability to effectively work as a team player. Ability to write basic SQL queries to analyze large datasets...Local area
- ...is looking to hire a Business Analyst to support the Department of Homeland Security -... ...considered to be the top-level contributor/specialist of most phases of systems analysis,... ...processes, practices, and procedures on technical assignments. Performs work that requires...Work at office
- ...Clearance. Salary is DOE. This is an exciting opportunity to be part of the Puyenpa team supporting the F-35/JPO project. Minimum requirements Experience in program management, technical or business analysis discipline; a minimum of four (4) years out of the prior eight (8...Full timeWork experience placement
- Position Summary *This position is contigent upon award The Business Analyst oversees all strategic and acquisition support activities for SAF/AQ and other Department of the Air Force organizations, maintaining a responsive capability to meet changing priorities within...Temporary work
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