Assistant Vice President of Operations

Assistant Vice President of Operations

Company: CareStar, Inc.

Location: Ohio

Job Type: Full-time

Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking an Assistant Vice President of Operations to join our Operations Department. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As an Assistant Vice President of Operations will direct and lead program specific Clinical Services as assigned. The Assistant Vice President will primarily oversee responsibilities including business analytics, client relationships, assessments, case management, care coordination and sales. The Assistant Vice President will ensure clinical services are effective and in compliance with the terms of all contracts held between CareStar clients.

Roles and Responsibilities

• Oversees productivity and provides direction and overall management of assigned clinical operations including Directors, Clinical Managers, Supervisors, professional and administrative staff.
• Participates with senior management team in strategic planning and business development.
• Participates in the development of the Operational budget and manages operations in accordance with budget.
• Collaborates with clients, government agencies and other business entities to ensure that clinical services/practices meet expectations/standards.
• Plans, operationalizes, implements, and evaluates initiatives required to meet the needs of individuals, staff, governmental agencies, and other business entities, and to meet contractual guidelines.
• Participates in the planning and presenting of in-service/training for clinical staff development ensuring that all clinical staff complete an orientation process and receive ongoing training, as needed.
• Adheres to the CareStar Rule in performance of job responsibilities.
• Understands and complies with CareStar Policies and Procedures.
• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
• Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.

Minimum Qualifications

• Minimum of Bachelor of Science/Bachelor of Arts in Nursing, Social Services, or related field.
• Minimum of five years of management experience in providing or authorizing community-based social services, long-term care, or health support needs and/or health- related field.
• Minimum of five (5) years of leadership experience with demonstrated ability to motivate, lead, and develop staff.
• This position may require up to 50% travel to strengthen internal partnerships and support strategic business growth.
• Knowledge of State Medicare and Medicaid programs; knowledge of and experience with individuals with physical and developmental disabilities.
• Vision, creativity, and planning skills, as well as project development and evaluation experience.
• Effective communication skills, including familiarity with suite of Microsoft Office programs.
• Valid driver's license and car insurance as required by State law.

Why Join CareStar?

• Competitive salary based on experience and education
• Comprehensive benefits: Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company
• Supportive, mission-driven culture focused on improving lives

Ready to make a difference? Visit to apply and learn more about joining our team.