Customer Success Supervisor - SMB Growth & Retention
UPS
A leading logistics company is seeking a Customer Success Supervisor to focus on customer satisfaction and retention. The role involves managing a portfolio of lower-tier accounts, engaging customers to prevent churn, and developing strategies for growth. Candidates with 0-4 years of relevant experience and strong organizational skills are encouraged to apply. This role offers competitive compensation and full-time permanent employment. #J-18808-Ljbffr
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Success Supervisor - SMB Growth & Retention in Cleveland, OH vacancy
- ...logistics company based in Cleveland is seeking a Customer Success Supervisor to drive customer satisfaction and retention. The role involves managing a portfolio of... ..., and providing strategic guidance for account growth. The ideal candidate will possess strong organizational...Suggested
$61.62k - $107.88k
...Customer Success Supervisor - Signature - Willoughby, OH Join to apply for the Customer... ...customer satisfaction and retention at scale, leveraging... ...drive customer loyalty and growth by identifying patterns, addressing... ...customer-facing roles. SMB account management...SuggestedPermanent employmentWork experience placementFlexible hoursUPS
Cleveland, OH2 days ago$61.62k - $107.88k
Customer Success Supervisor - Signature - Willoughby, OH Join to apply for the Customer... ...customer satisfaction and retention at scale, leveraging... ...driving customer loyalty and growth by identifying patterns, addressing... ...customer‑facing roles. SMB account management...SuggestedPermanent employmentWork experience placementFlexible hours- ...a workplace—we’re a community built on trust, excellence, and success. Here’s why top talent chooses us: Exceptional Culture: Recognized... ...consistently rated highly on Glassdoor and Indeed. Proven Growth: A six-year streak on the Inc. 5000 list as one of the fastest-...SuggestedFull timeFor contractorsRemote work
Christiansky Agency
Cleveland, OH1 day ago - ...mission and values. Fair administration of human resources policies & practices. Superior customer service through fun, friendly stores. Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes. All...SuggestedWork experience placementSeasonal workNight shift
- ...full book management, client relationship building, and organic growth. Key Responsibilities: Manage a full... ...Identify cross-sell and account rounding opportunities Drive retention and organic business development Assist in developing workflows...
gpac
Cleveland, OH1 day ago - ...drive product adoption,optimizerevenue opportunities, and ensure customer retention.This is a hands-on role requiring you to be the subject... ...partner relationships and ensuring thatpartner engagement,revenue growth,clientfit,andpartner supportreach desired metrics. Many of...Remote work
Full Throttle LLC
Cleveland, OH3 days ago $45k - $55k
...discovery calls and identify customer pain points Deliver solutions... ...and proposals tailored to SMB clients Own the full sales... ...pipeline and activity level What Success Looks Like ~ High daily... ...Performance-based growth opportunities Hands-on sales...Flexible hoursCorporate Technologies LLC
Cleveland, OH9 hours ago$60k - $72k
...data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns... .... About the Role Our Customer Success organization is the heart and soul of BrightEdge... ...maximizing platform adoption, uncover growth opportunities, and ensure long-term...BrightEdge
Cleveland, OH4 days ago$53.7k - $134.2k
...budget. Proactively identify opportunities that lead to the retention and growth of existing accounts. Increase deal velocity by deploying... ...projects and tasks. Set up our internal team for success with clear documentation and task management. Lead both tactical...Full timePart timeWork experience placementImmediate startWork from homeWorldwide- Cheez ( is a new app that sends you the pictures that your friends take of you, powered by facial recognition. Responsibilities: Develop and execute data-driven marketing strategies to increase user acquisition, brand awareness, and engagement Collaborate with the...Full time
Cheez
Cleveland, OH2 days ago $150k - $185k
...at Lubrizol, you will drive growth within the medical industry by... ...accounts and developing new customer relationships within the medical... ..., ensuring our continued success in the medical device market.... ...high customer satisfaction and retention. Collaborate with internal...Full timeWork at officeRemote workFlexible hours- ...positive working relationships with all customers. Drive client retention, renewals, upsells and client... ...to determine root cause of customer success and failures and drive requirements... ...energized by limitless learning and growth. We use the proven Fortive Business...Contract workFor contractorsWork experience placementWork at officeLocal areaWorldwide
Fortive Corporation
Cleveland, OH2 days ago $82.56k - $120k
...Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers... ..., sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and...Full timeContract workWork experience placementWork at officeLocal area- ...tracking labels that help our customers automate maintenance,... ..., our employees share in the success of our businesses by generating... ...production improvements, sales growth, and market development. The... ...drive sales growth, customer retention, and market development....Work at office
Horizons Inc
Cleveland, OH3 days ago $65k
...software that makes a real difference for our customers. From towing service providers to local... ...operations, boost safety, and drive success. Joining Autura means being part of a... ...proactive outbound prospecting to maximize growth opportunities. In this position, you'...Hourly payFull timeLive inLocal areaRemote workFlexible hours- ...Foodsystems. This role drives revenue growth, strengthens client... ...tailoring strategies to local customer needs. Key Performance Indicators... ...management with on-time and successful delivery of campaigns... ...feedback. Supports sales and retention efforts in assigned territory...Contract workWork at officeLocal area
AVI Foodsystems
Cleveland, OH1 hour ago $90k - $140k
...data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns... .... About the Role Our Customer Success organization is the heart and soul of BrightEdge... ...align with adoption, engagement, and retention. Collaborate cross-functionally with...BrightEdge
Cleveland, OH3 days ago- ...strategies, plan modeling, and identify cost‑reduction opportunities. Champion cross‑selling initiatives and contribute to the growth and retention of client relationships. Coordinate, manage, and participate in client meetings, including on‑site meetings as needed....Contract workTemporary workWork at officeFlexible hours
USI Insurance Services
Cleveland, OH4 days ago $61.62k - $107.88k
...of Euclid, Mentor, Painesville, Solon, etc. The Select Customer Success Account Manager will oversee and nurture relationships... ...term customer loyalty. With a focus on client satisfaction, retention, and growth, the Select CSAM will identify opportunities to leverage...Permanent employmentFull timeWork experience placementLocal areaRelocationRelocation packageFlexible hours- ...A home improvement brand is seeking a Field Marketing Manager to lead brand initiatives and customer experiences. You'll drive engagement, manage a marketing team, and generate sales leads. Candidates should possess at least two years in sales, customer service, or lead...
Bath & Cabinet Experts
Beachwood, OH1 day ago $55k - $70k
...surgeons, clinical teams, and customers in the field. As an... ...and hospitals. This is a high-growth opportunity for individuals looking... ..., and to ensure the initial success of new customers. You will also... ...account expansion and retention initiatives as directed by the...Work from homeFlexible hours$45k - $55k
...plays a key role in the success of Corporate Work... ...students’ professional growth and workplace success.... ...strong relationships with supervisors through consistent... ...Provide high-quality customer service and support to... ...feedback. Support partner retention and renewal efforts,...Contract workWork experience placementSaint Martin De Porres High School
Cleveland, OH3 days ago- ...technicians Facilitate service and team review meetings Review time sheets and PTO requests Measures of Success Maximize client retention and prioritize the experience of working with Accellis SLA targets consistently met or exceeded Positive CSAT...Remote work
Accellis Technology Group
Cleveland, OH9 days ago - ...products and services to support client growth and relationship development. Leadership... ...$2M revenue), ensuring satisfaction, retention, and growth. Interpersonal Skills Excellent... ...Pay due regards to the interests of the customers and treat them fairly Observe proper...Contract workTemporary workFlexible hours
Computershare
Cleveland, OH1 day ago - ...coverage for new and renewal business based on customers' needs. This role is seen as a technical... ...contribute to the profitability and success of Travelers. What Will You Do? Manage the profitability, growth, and retention of an assigned book of business....Local area
Travelers
Cleveland, OH3 days ago $15 per hour
...time both inside and outside We assess customer storage needs and make suggestions, including... ...of debris. Qualifications Experience: Successful candidates come from a variety of... ...have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture...Hourly payFull timeWeekend work$110k - $125k
...Platform Creative & Growth to ensure paid amplification... ...acquisition and retention campaigns Team... ...marketing analytics, customer insights, and the ability... ...~ Ability to successfully pass a Rock & Roll Hall... ...duties of the position. Supervisors or managers may ask you...Contract workTemporary workFor contractorsWork at officeLocal areaRemote workMonday to FridayWeekend workAfternoon shift2 days per weekRock and Roll Hall of Fame & Museum
Cleveland, OH1 day ago$93k - $100k
..., you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business growth are met. You will serve as the primary partner... .... You will be expected to drive success and lead the team as they provide excellent...Temporary workFor contractorsLocal areaFlexible hoursSTERIS
Cleveland, OH1 hour ago$199.5k - $370.5k
...executive team and drive revenue growth calling on our Corporate... ...a proven track record of successfully managing a field sales team... ...targets, and cultivating strong customer relationships. You are a... ...growing and increasing client retention across the products. Develop...Local areaRemote workFlexible hoursThomson Reuters
Cleveland, OH1 hour ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Supervisor - SMB Growth & Retention. Be the first to apply!
Related searches
- customer success manager Cleveland, OH
- customer success executive Cleveland, OH
- success manager Cleveland, OH
- amazon customer Cleveland, OH
- work from home customer Cleveland, OH
- customer project program manager Cleveland, OH
- customer Cleveland, OH
- airline customer Cleveland, OH
- customer marketing Cleveland, OH
- customer retention Cleveland, OH