Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Success Supervisor - SMB Growth & Retention

UPS

A leading logistics company is seeking a Customer Success Supervisor to focus on customer satisfaction and retention. The role involves managing a portfolio of lower-tier accounts, engaging customers to prevent churn, and developing strategies for growth. Candidates with 0-4 years of relevant experience and strong organizational skills are encouraged to apply. This role offers competitive compensation and full-time permanent employment. #J-18808-Ljbffr

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Success Supervisor - SMB Growth & Retention in Cleveland, OH vacancy
  •  ...logistics company based in Cleveland is seeking a Customer Success Supervisor to drive customer satisfaction and retention. The role involves managing a portfolio of...  ..., and providing strategic guidance for account growth. The ideal candidate will possess strong organizational... 
    Suggested

    UPS

    Cleveland, OH
    4 days ago
  • $61.62k - $107.88k

     ...Customer Success Supervisor - Signature - Willoughby, OH Join to apply for the Customer...  ...customer satisfaction and retention at scale, leveraging...  ...drive customer loyalty and growth by identifying patterns, addressing...  ...customer-facing roles. SMB account management... 
    Suggested
    Permanent employment
    Work experience placement
    Flexible hours

    UPS

    Cleveland, OH
    1 day ago
  • $61.62k - $107.88k

    Customer Success Supervisor - Signature - Willoughby, OH Join to apply for the Customer...  ...customer satisfaction and retention at scale, leveraging...  ...driving customer loyalty and growth by identifying patterns, addressing...  ...customer‑facing roles. SMB account management... 
    Suggested
    Permanent employment
    Work experience placement
    Flexible hours

    UPS

    Cleveland, OH
    4 days ago
  •  ...a workplace—we’re a community built on trust, excellence, and success. Here’s why top talent chooses us: Exceptional Culture: Recognized...  ...consistently rated highly on Glassdoor and Indeed. Proven Growth: A six-year streak on the Inc. 5000 list as one of the fastest-... 
    Suggested
    Full time
    For contractors
    Remote work

    Christiansky Agency

    Cleveland, OH
    22 hours ago
  •  ...mission and values. Fair administration of human resources policies & practices. Superior customer service through fun, friendly stores. Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes. All... 
    Suggested
    Work experience placement
    Seasonal work
    Night shift

    Dollar General

    Cleveland, OH
    2 days ago
  •  ...drive product adoption,optimizerevenue opportunities, and ensure customer retention.This is a hands-on role requiring you to be the subject...  ...partner relationships and ensuring thatpartner engagement,revenue growth,clientfit,andpartner supportreach desired metrics. Many of... 
    Remote work

    Full Throttle LLC

    Cleveland, OH
    3 days ago
  • $45k - $55k

     ...discovery calls and identify customer pain points Deliver solutions...  ...and proposals tailored to SMB clients Own the full sales...  ...pipeline and activity level What Success Looks Like ~ High daily...  ...Performance-based growth opportunities Hands-on sales... 
    Flexible hours

    Corporate Technologies LLC

    Cleveland, OH
    4 days ago
  • $53.7k - $134.2k

     ...budget. Proactively identify opportunities that lead to the retention and growth of existing accounts. Increase deal velocity by deploying...  ...projects and tasks. Set up our internal team for success with clear documentation and task management. Lead both tactical... 
    Full time
    Part time
    Work experience placement
    Immediate start
    Work from home
    Worldwide

    IQVIA Holdings

    Cleveland, OH
    22 hours ago
  • $60k - $72k

     ...data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns...  .... About the Role Our Customer Success organization is the heart and soul of BrightEdge...  ...maximizing platform adoption, uncover growth opportunities, and ensure long-term... 

    BrightEdge

    Cleveland, OH
    3 days ago
  • Cheez ( is a new app that sends you the pictures that your friends take of you, powered by facial recognition. Responsibilities: Develop and execute data-driven marketing strategies to increase user acquisition, brand awareness, and engagement Collaborate with the...
    Full time

    Cheez

    Cleveland, OH
    1 day ago
  • $150k - $185k

     ...at Lubrizol, you will drive growth within the medical industry by...  ...accounts and developing new customer relationships within the medical...  ..., ensuring our continued success in the medical device market....  ...high customer satisfaction and retention. Collaborate with internal... 
    Full time
    Work at office
    Remote work
    Flexible hours

    The Lubrizol Corporation

    Cleveland, OH
    2 days ago
  •  ...positive working relationships with all customers. Drive client retention, renewals, upsells and client...  ...to determine root cause of customer success and failures and drive requirements...  ...energized by limitless learning and growth. We use the proven Fortive Business... 
    Contract work
    For contractors
    Work experience placement
    Work at office
    Local area
    Worldwide

    Fortive Corporation

    Cleveland, OH
    1 day ago
  • $82.56k - $120k

     ...Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers...  ..., sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and... 
    Full time
    Contract work
    Work experience placement
    Work at office
    Local area

    DSV

    Cleveland, OH
    4 days ago
  • $65k

     ...software that makes a real difference for our customers. From towing service providers to local...  ...operations, boost safety, and drive success. Joining Autura means being part of a...  ...proactive outbound prospecting to maximize growth opportunities. In this position, you'... 
    Hourly pay
    Full time
    Live in
    Local area
    Remote work
    Flexible hours

    Autura

    Cleveland, OH
    3 days ago
  • $61.62k - $107.88k

     ...of Euclid, Mentor, Painesville, Solon, etc. The Select Customer Success Account Manager will oversee and nurture relationships...  ...term customer loyalty. With a focus on client satisfaction, retention, and growth, the Select CSAM will identify opportunities to leverage... 
    Permanent employment
    Full time
    Work experience placement
    Local area
    Relocation
    Relocation package
    Flexible hours

    UPS

    Cleveland, OH
    9 days ago
  • $90k - $140k

     ...data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns...  .... About the Role Our Customer Success organization is the heart and soul of BrightEdge...  ...align with adoption, engagement, and retention. Collaborate cross-functionally with... 

    BrightEdge

    Cleveland, OH
    2 days ago
  •  ...strategies, plan modeling, and identify cost‑reduction opportunities. Champion cross‑selling initiatives and contribute to the growth and retention of client relationships. Coordinate, manage, and participate in client meetings, including on‑site meetings as needed.... 
    Contract work
    Temporary work
    Work at office
    Flexible hours

    USI Insurance Services

    Cleveland, OH
    3 days ago
  •  ...A home improvement brand is seeking a Field Marketing Manager to lead brand initiatives and customer experiences. You'll drive engagement, manage a marketing team, and generate sales leads. Candidates should possess at least two years in sales, customer service, or lead... 

    Bath & Cabinet Experts

    Beachwood, OH
    22 hours ago
  •  ...tracking labels that help our customers automate maintenance,...  ..., our employees share in the success of our businesses by generating...  ...production improvements, sales growth, and market development. The...  ...drive sales growth, customer retention, and market development. Serve... 
    Full time
    Work at office

    Horizons Incorporated

    Cleveland, OH
    3 days ago
  • $55k - $70k

     ...surgeons, clinical teams, and customers in the field. As an...  ...and hospitals. This is a high-growth opportunity for individuals looking...  ..., and to ensure the initial success of new customers. You will also...  ...account expansion and retention initiatives as directed by the... 
    Work from home
    Flexible hours

    BLANKSLATE Partners

    Cleveland, OH
    22 hours ago
  • $45k - $55k

     ...plays a key role in the success of Corporate Work...  ...students’ professional growth and workplace success....  ...strong relationships with supervisors through consistent...  ...Provide high-quality customer service and support to...  ...feedback. Support partner retention and renewal efforts,... 
    Contract work
    Work experience placement

    Saint Martin De Porres High School

    Cleveland, OH
    2 days ago
  • $104k - $171.7k

     ...Who Are We? Taking care of our customers, our communities and each other. That's the...  ...will contribute to the profitability and success of Travelers. What Will You Do? Manage the profitability, growth, and retention of an assigned book of business.... 
    Local area

    Travelers Insurance

    Cleveland, OH
    3 days ago
  •  ...products and services to support client growth and relationship development. Leadership...  ...$2M revenue), ensuring satisfaction, retention, and growth. Interpersonal Skills Excellent...  ...Pay due regards to the interests of the customers and treat them fairly Observe proper... 
    Contract work
    Temporary work
    Flexible hours

    Computershare

    Cleveland, OH
    22 hours ago
  • $15 per hour

     ...time both inside and outside We assess customer storage needs and make suggestions, including...  ...of debris. Qualifications Experience: Successful candidates come from a variety of...  ...have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture... 
    Hourly pay
    Full time
    Weekend work

    Public Storage

    Cleveland, OH
    3 days ago
  •  ...provide superior service and customized solutions to meet the needs of...  ...work environment focused on growth for our employees. We are a TEN...  ...Officer Department Client Success FLSA Status Exempt Job Summary...  ...that drives customer retention, adoption, expansion, and overall... 
    Full time

    NCS Credit

    Cleveland, OH
    2 days ago
  • $80k - $90k

     ...responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations...  ...implement new products and services which support sales growth and client retention Additional Responsibilities • Manage the front of the... 
    Full time

    Aramark

    Cleveland, OH
    4 days ago
  • $91k - $185k

     ...delivering the best experience for our customers. We work together each day to foster an...  ...opportunity to contribute to the company's success. As a Marketing Lead within PNC's...  ...looks like and to serve as an innovative growth engine for the business. We are investing... 
    Full time
    Temporary work
    Part time
    Work experience placement

    Fairygodboss

    Cleveland, OH
    4 days ago
  • $48k - $60k

     ...Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer...  ...Develop and maintain customer relationships to drive retention and growth. Conduct policy reviews and provide recommendations to... 

    Franklin Myles - State Farm Agent

    Cleveland, OH
    22 hours ago
  • $69k - $105k

     ...Accountable for growing the business through retention, expansion, and acquisition tactics, and for leading Branch team to success in attaining activity, behavior, and outcome...  ...observational coaching, joint sales calls, growth and development, utilization of training tools... 
    Full time
    Work experience placement
    Local area
    Night shift

    KeyBank

    Cleveland, OH
    3 days ago
  •  ...and contribute directly to the continued growth of the business. Why Consider This...  ...skills needed for long-term leadership success. Grow Beyond Pure Design by contributing...  ...understanding of deep foundations, earth retention, excavation support, and ground improvement... 
    For contractors
    Work at office

    Geoworld USA

    Cleveland, OH
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Success Supervisor - SMB Growth & Retention. Be the first to apply!