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Customer Success Supervisor - SMB Growth & Retention

UPS

A leading logistics company is seeking a Customer Success Supervisor to focus on customer satisfaction and retention. The role involves managing a portfolio of lower-tier accounts, engaging customers to prevent churn, and developing strategies for growth. Candidates with 0-4 years of relevant experience and strong organizational skills are encouraged to apply. This role offers competitive compensation and full-time permanent employment. #J-18808-Ljbffr

Vacancy posted 3 days ago
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