Laboratory Information System Administrator

The County of Riverside's Public Health Department has an opportunity for a Laboratory Information System Administrator position assigned to the Public Health Laboratory in Riverside. The Laboratory Information System (LIS) Administrator will support and optimize laboratory information systems by managing support tickets, troubleshooting system issues, monitoring interfaces, implementing new integrations, supporting system upgrades, and maintaining hardware and middleware solutions. This position plays a critical role in ensuring reliable laboratory operations, data integrity, regulatory compliance, and seamless system interoperability. Responsibilities Provide technical support for clinical information system operations; assist in the coordination of information system activities in support of interdisciplinary clinical practice, clinical decision-making, quality assessment, and patient safety initiatives. Translate clinician requirements, in partnership with multi‑disciplinary teams, into specifications for clinical information systems to redesign the workflow in clinical areas. Assist in the design, acquisition and implementation of applicable clinical/healthcare informatics, including software validation and installation, clinical content development, user acceptance testing, business process re‑engineering, training, and go‑live implementation support; coordinate the research, selection, and planned implementation process for nursing and clinical applications. Assist the laboratory management in coordinating, implementing, and conducting education and training to end‑users of integrated clinical information systems and applications; develop and organize training curricula, schedules, and training materials. Facilitate effective communication with user groups and assist with go‑live readiness to ensure smooth implementation of new functional elements, applications, and major releases of clinical information systems; interface with ancillary staff and other clinicians related to the development, implementation, and review of the clinical information systems and procedures. Assist in monitoring and evaluating the effectiveness and efficiency of the integrated clinical information systems. Support and coordinate software applications for nursing and clinical operations, inclusive of, but not limited to, scheduling and updating systems; provide technical assistance and support to end‑users. Manage support tickets, troubleshoot system issues, monitor interfaces, implement new integrations, support system upgrades, and maintain hardware and middleware solutions. Qualifications Strong knowledge of public health laboratory workflows and hands‑on experience with LIS platforms such as EPIC Beaker or STARLIMS. Experience with HL7, LOINC, SNOMED, Electronic Laboratory Reporting (ELR), SQL, scripting, instrument interfaces, and middleware systems is highly desirable. Solid understanding of CLIA, CAP, HIPAA, state reporting requirements, cybersecurity and disaster recovery practices. Certifications such as ASCP Specialist in Laboratory Informatics (SLI) and AMIA Health Informatics Certification (AHIC) are highly valued. Education Graduation from an accredited college or university with a bachelor's degree in nursing, business or healthcare administration, computer science, communications, industrial engineering, natural sciences, or other healthcare field related to the assignment. Experience Four years of professional level experience in a hospital or healthcare setting that included one year of supporting clinical information or electronic health record (EHR) systems and applications. Additional qualifying experience related to the support of clinical information or EHR systems and applications may be substituted for the required education based on one year of full‑time experience equaling 30 semester or 45 quarter units of the required education. Knowledge of Principles and practice of Clinical Informatics, and clinical information management processes and procedures; Electronic Health Records (EHR); clinical and nursing support applications such as Epic EHR; computer networks and software interface; standards and compliance issues related to patient care and safety required by Joint Commission, federal, and state regulatory agencies for healthcare. Ability to Coordinate multifaceted and technically sophisticated clinical information system projects; provide project management and training skills; use basic principles, practices, and functional activities for the maintenance and enhancement of clinical information systems; gather and analyze data; speak and write effectively; interpret and apply laws, rules, regulations, standards, and procedures; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, employees, and the public; communicate effectively with people at all organizational levels. Work Schedule Monday through Friday on a 9/80 alternate workweek schedule, with every other Friday off. #J-18808-Ljbffr County of Riverside