Marketing Analytics Manager

GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com A DAY IN THE LIFE: The Marketing Analytics Manager supports measurement and insights across HCP and patient marketing, from awareness and engagement through lead capture, qualification, field conversion, therapy starts/orders, and retention/renewal. This role helps maintain and improve the measurement framework that connects marketing activity to downstream commercial outcomes. The Manager works under Commercial Analytics COE and partners closely with Sales Analytics and Marketing to standardize KPIs, improve attribution and ROI reporting, support test-and-learn measurement, and translate performance trends into practical actions. The role also provides marketing funnel inputs to support planning and forecast discussions, including lead volume, conversion rates, campaign timing, and known operational constraints. This position is expected to be technically strong, hands-on with data and analytic tools, and able to explain insights clearly to business partners. Marketing Analytics Manager's at Tandem are also responsible for: Maintains a consistent measurement framework across HCP and patient journeys, connecting marketing activity to downstream commercial outcomes such as qualified leads, referrals/pipeline proxies, orders/starts, renewals, and retention. Partners with the COE, Sales Analytics, Marketing, Finance, Strategy, IT/Data, CRM, and marketing automation teams to standardize KPI definitions, audience logic, routing rules, reporting requirements, and documented assumptions. Develops and maintains recurring dashboards, weekly performance views, monthly scorecards, and leadership-ready summaries that provide trusted, consistent views of marketing and funnel performance. Supports attribution and ROI reporting across patient and HCP marketing channels, including paid search, social, email, web/app engagement, education content, conferences, speaker programs, targeted outreach, and field-enabled initiatives. Applies practical measurement methods, including first-touch, last-touch, rules-based attribution, channel-level performance views, campaign lift reads, pre/post analysis, matched comparisons, and holdout structures where feasible. Conducts segmentation and targeting analysis for HCP and patient programs, including specialty, practice archetype, account potential, engagement, adoption indicators, eligibility/fit proxies, intent signals, journey stage, conversion propensity, and renewal indicators. Links HCP marketing exposure to field execution and downstream outcomes, including lead routing quality, follow-up SLAs, territory or segment conversion, leakage reasons, cycle-time trends, and recommendations to continue, adjust, or stop programs. Measures the patient funnel from lead capture through qualified lead, conversion, order/start, and retention/renewal where data is available, identifying where patients stall or drop out and sizing conversion and efficiency opportunities. Translates performance trends, root-cause findings, and funnel insights into prioritized actions with clear owners, expected impact, and measurement approach. Supports campaign taxonomy, UTM standards, event definitions, tagging requirements, data quality monitoring, dashboard enhancements, reporting improvements, and issue resolution. Provides marketing funnel inputs for AOP, quarterly forecasts, Growth/Performance reviews, and business reviews, including lead volume, conversion rates, campaign timing, cycle-time lag, operational constraints, and expected lift from priority programs. WHEN & WHERE YOU’LL WORK: Remote: This position is fully remote and open to candidates within the United States. Equipment for the role will be provided and training will occur virtually. WHAT YOU’LL NEED: Strong understanding of funnel analytics, KPI design, campaign measurement, attribution concepts, and ROI reporting. Hands-on experience with BI tools such as Power BI, Tableau, or Looker; Power BI experience preferred. Strong SQL skills required, including data extraction, joins, aggregations, data validation, and performance reporting logic. Experience building data science models in Python or R required. Working knowledge of CRM and marketing automation platforms such as Salesforce, Eloqua, Marketo, HubSpot, or similar systems. Ability to work with imperfect data, identify quality issues, document assumptions, and explain limitations clearly. Experience partnering with Marketing, Sales, Finance, Strategy, IT/Data, or Operations stakeholders. Healthcare, medtech, pharma, diabetes, or regulated industry experience preferred. Exposure to campaign lift analysis, pre/post analysis, matched market comparisons, or basic holdout testing preferred. Experience with web analytics, tagging, UTM governance, digital media reporting, or customer journey analytics preferred. Familiarity with privacy-safe measurement, consent rules, and compliant analytics practices in a regulated environment preferred. EXTRA AWESOME: Bachelor’s degree (B.A/B.S.) in related field or combination of equivalent education and applicable work experience. 7 plus years of technical experience in marketing analytics, commercial analytics, digital analytics, sales analytics, or a related analytics role. Experience supporting marketing performance measurement across digital, field, HCP, patient, or customer engagement channels. COMPENSATION & BENEFITS: The starting base pay range for this position is $118,100 - $147,800 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package. Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts. You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (with accrual starting on day 1) and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan. Learn more about Tandem’s benefits here! YOU SHOULD KNOW: Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information. Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders. SPONSORSHIP: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. WHY YOU’LL LOVE WORKING HERE: At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at BE YOU, WITH US! We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone. REFERRALS: We love a good referral! If you know someone who would be a great fit for this position, please share! APPLICATION DEADLINE: The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications. Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. #LI-KT1 #LI-Remote Tandem Diabetes Care, a global insulin delivery and diabetes technology company, manufactures and sells advanced automated insulin delivery systems that reduce the burden of diabetes management, while creating new possibilities for patients, their loved ones, and healthcare providers. The Company’s pump portfolio features the Tandem Mobi system and the t:slim X2 insulin pump, both of which feature Control-IQ advanced hybrid closed-loop technology. Tandem Diabetes Care is based in San Diego, California.