AI Consultant

Description & Requirements

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.

Jack Henry is looking for an AI Consultant to lead strategic engagements that help financial institutions move from AI interest to practical, high-value execution. As the lead advisor in our model, you will partner directly with our specialized AI team to guide client organizations through critical service areas including board strategy, risk governance, employee adoption, and agent enablement. If you excel at bridging the gap between cutting-edge Generative AI and real-world financial outcomes, this is your opportunity to shape an AI-ready future for financial institutions.

This position is a hybrid role requiring at least 1 day per week in any of the following office locations: Allen, TX, Birmingham, AL, Cedar Falls, IA, Charlotte, NC, Overlandpark, KS, Louisville, KY, Monett, MO or Springfield, MO.

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM).

What you'll be responsible for:

• Leads and executes comprehensive business process discovery efforts within functional departments (e.g., Finance, HR, Legal, Marketing, Operations) at a strategic level
• Facilitates value stream mapping sessions to visualize current state processes, identify bottlenecks, and pinpoint areas ripe for AI intervention
• Designs and leads engaging workshops with cross-functional teams to collaboratively identify challenges, brainstorm AI-driven solutions, and build consensus
• Applies a strong understanding of generative AI technologies (e.g., large language models, content generation, code generation) to identify practical applications within identified business processes
• Evaluates the feasibility, potential impact, and return on investment (ROI) of proposed AI solutions.
• Develops clear and concise recommendations for AI-powered solutions, outlining the proposed technology, implementation steps, and anticipated benefits
• Partners with functional teams and IT to support the successful implementation of AI solutions, providing guidance and expertise throughout the project lifecycle
• Assists in the development and execution of change management strategies to ensure smooth adoption of new AI-driven processes
• Contributes to the development of internal best practices and knowledge sharing around AI applications within the organization
• Stays abreast of the latest advancements in generative AI and business process improvement methodologies
• May perform other job duties as assigned.

What you'll need to have:

• Must have a minimum of 9 years combinaton of experience in any of the following categories: consulting, business transformation and or technology advisor.
• Must have experience in Technology and financial services.
• Experience leading customer-facing workshops, consulting engagements, and strategic advisory initiatives.
• Experience presenting to senior leadership, executive stakeholders, and boards.
• Experience building generative AI solutions for a variety of business partners.
• Must be able to travel up to 25% to attend internal business meetings, training and or client engagements.

What would be nice for you to have:

• Familiarity with the NIST AI Risk Management Framework or evolving AI regulatory standards applicable to financial institutions.
• Familiarity with core banking platforms, common financial institution tech stacks, and typical FI operational workflows.
• Hands-on familiarity with enterprise AI platforms such as Microsoft Copilot, Google Gemini, or enterprise LLM frameworks.
• Understanding of AI Agents to collaborate effectively with technical AI Engineers.
• Experience partnering with Account Executives (AEs) to help qualify client readiness, scope consulting proposals, or frame commercial engagements.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: " Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

#INDTech