Patient Access Representative 3

CORE JOB SUMMARY The Patient Access Representative 3 (On‑Site) oversees the registration and financial clearance activities that will facilitate reimbursement for services rendered by the department and serves as functional expert for department peers. CORE JOB FUNCTIONS Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts. Contacts patients’ families or physicians’ offices to obtain missing insurance information. Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility. Collaborates with scheduling departments to identify add‑on patients. Obtains necessary authorizations, pre‑certifications, and referrals. Notifies patients of liabilities prior to date of service and collects funds. Maintains appropriate records, files, and accurate documentation in the system of record. Serves as a lead resource for lower level Patient Access Representatives. Recommends new approaches to management for enhancing performance and productivity. Adheres to University and unit‑level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all‑inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: High School Diploma or equivalent/relevant experience, certification or license Experience: Minimum 3 years of relevant experience required Certification and Licensing: Refer to department description for applicable certification requirements Knowledge, Skills and Abilities: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff #J-18808-Ljbffr Dormont Manufacturing Co