Night Auditor

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business‑class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels, including The Watermark Hotel, The Hay‑Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals. This position is responsible for balancing and closing the previous business day and completing daily financial reports. It successfully manages person‑in‑charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. The employee also assists guests in a friendly, professional and timely manner, following B. F. Saul Company Hospitality Group's high standards of quality to ensure guest satisfaction. Responsibilities Guest Service: Performs the manager‑on‑duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Processes check‑ins and check‑outs, verifies billing, creates reservations, and processes special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team to meet guests' needs and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Processes no‑show reservations, prepares financial reports for managerial review, and closes the financial day for the hotel. Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up‑selling rooms and amenities, following B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocks supplies and assists other overnight staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents and is knowledgeable of hotel emergency procedures. Required Skills and Experience High school diploma or GED required. 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focus, and the ability to perform job duties in a fast‑paced environment. Ability to lift, push, and pull up to 75 pounds on an occasional basis. B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled Source: Hospitality Online #J-18808-Ljbffr The Watermark Hotel