Server

ServerLocation: 151 East Big Beaver Road, Troy, MI Brand: Cooper's HawkAt Cooper's Hawk, our Servers are more than just order takers. They are curators of unforgettable experiences. Grounded in high standards and brought to life through Uncompromising Hospitality, they create moments that connect, delight, and inspire. Through warm, team-based service and thoughtful conversation, they guide guests through our food, wine, and Wine Club with confidence and care. Every visit becomes more than a meal; it becomes a memory.What You Will Get50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private EventsMonthly Wine Tastings for TwoMedical, Dental, Vision, and Telehealth401k with Company MatchPaid Time Off and Flexible SchedulesEarly Pay AccessWellness and Mental Health SupportWine and Culinary EducationCareer Growth Flight PlanTeam Member Rewards, Milestone Recognition, and Referral BonusesHow You Will SucceedShow Up Ready: Come prepared, stay sharp, and start strong.Arrive on time, and in proper uniform standardsKnow the menu, wine list, and steps of serviceUse the POS system and handle payments with accuracyUnderstand the benefits of Cooper's Hawk Wine Club and its offeringsFollow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.Own What You See: Take responsibility, jump in, and do what needs to be done.Jump in where needed to help the teamServe food and drinks with speed and careFollow legal guidelines for alcohol serviceTake initiative to solve problems and support the guest experienceStay in Sync: Communicate often, move with your team, and keep service flowing.Anticipate the needs of guests and fellow team membersCommunicate clearly with the Kitchen, Hosts, Runners, Bartenders, and ManagersHelp the team stay coordinated and focusedMake It Personal: Be genuine, listen well, and tailor the experience.Welcome every guest with warmth, use guests names, celebrate milestones.Answer questions and make recommendations that feel genuineUse your Wine Club knowledge to educate the guest on its perks, and invite them to join our community of members.See the person, not just the taskAdd a Touch: Go beyond the expected to create memorable moments.Find small ways to delight the guestsShare the story of our Wine Club and invite guests to joinIntroduce wine tastings and help guests enhance their experienceLet your personality shine & leave your signature on every interactionWhat You Will BringAt least 21 years of age and six months of server experienceExperience in full service or upscale casual dining preferredComfort speaking about food, wine, and our Wine Club programA passion for hospitality and working as part of a teamAbility to multitask and stay calm in a fast-paced settingAbility to lift 40 pounds and work on your feet up to 10 hoursMust be able to read, write, and understand EnglishFlexible availability, including weekends and some holidaysCooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk.Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.