Team Lead- Optometry Office

Overview We are a growing private optometry practice dedicated to providing exceptional eye care and a welcoming experience for our patients. As a small team of fewer than 10 people , we pride ourselves on our close-knit, collaborative environment where every team member makes a meaningful impact. We are seeking an energetic and upbeat Team Lead to oversee daily operations, drive efficiency, and foster a positive and professional office culture. Responsibilities Staff Leadership & Operations Coordinate daily schedules and workflows across the practice. Train, onboard, and mentor staff to meet performance and service standards. Oversee team accountability, conflict resolution, and HR-related tasks. Cover for absent staff across departments to maintain efficiency. Optical Oversight Manage optical operations including ordering, inventory, and quality assurance. Monitor and optimize sales processes, patient experience, and retention. Conduct market analysis and identify opportunities for growth. Business Support & Strategy Oversee performance monitoring, process improvement, and compliance. Support hiring efforts including job postings, candidate sourcing, screening, and interviewing. Facilitate problem resolution and crisis management. Contribute to long-term planning and company culture development. Qualifications Strong leadership and organizational skills with proven reliability. Energetic, positive, and approachable personality able to motivate and influence office culture. Prior retail management experience strongly preferred ; optical experience is highly desirable. Experience in customer service, staff development, and process optimization. Ability to troubleshoot, multitask, and remain composed under pressure. Comfortable working in a small-team environment (fewer than 10 people) where flexibility and teamwork are essential. Benefits Competitive salary: $50,000 – $55,000 annually. Opportunity to be a key leadership partner in a growing private practice. Positive, team-oriented work environment with direct mentorship from the doctor/owner. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Optometrists Location: Omaha, NE #J-18808-Ljbffr Clarity Eye Care