Paddlesports Operations Lead — Whitewater Safety & Training

Paddlesports Assistant Manager Charlotte, NC, US Responsibilities Develop, implement, and maintain quality assurance and safety protocols for whitewater paddling experiences. Maintain a logistical framework for both weekly scheduling and capacity planning for rafting operations. Lead a large team in the management of daily whitewater operations, including but not limited to, guest interactions, staff communications, emergency response calls, training, and assessing paddling equipment. Work with the management team to create operational efficiencies for all paddle sport activities. Work with the broader Activities team to deliver high-quality recreational experiences to our customers. Other duties as assigned. Requirements A degree in Operations Management, Recreation Management, or a similar field. Prior experience guiding rafts in up to class IV whitewater. Familiarity with recreational whitewater kayaking. Current First Aid and CPR certification. Prior experience teaching, coaching, and developing a curriculum in a professional setting. Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed. Preferred Qualifications ACA Whitewater Instructor Certification Advanced Medical Certifications Swiftwater Rescue Certifications Physical Demands Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. Must be able to lift and carry at least 75 pounds. Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time. Must be able to safely self-transport over uneven terrain or in a confined space. Must be able to work in shared spaces with other employees and customers. All positions at Whitewater require employees to report and work onsite at Whitewater locations. Benefits Access to Whitewater Center's pass activities Staff discount program and pro deals 401(k) Legal Disclosures The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program. #J-18808-Ljbffr U S National Whitewater Center