Director - Forward Deployed Engineering

Lead a team of Forward Deployed Engineers embedded in business functions Partner with Domain Leaders and subject matter experts to map workflows, identify pain points, and surface high-value AI opportunities Set standards for translating business problems into scoped, deliverable use cases Guide the design and development of AI solutions using Microsoft AI and productivity platforms, RAG pipelines, agent workflows, automation tooling, and custom development Coach the team to prototype quickly, test with real users, and iterate in short sprint cycles Define reusable FDE methods, playbooks, delivery standards, and quality expectations Hold the team accountable for user adoption and technical delivery Review post-deployment feedback and improve the FDE operating model Shape engagement models, role expectations, reusable assets, and business-impact measurement mechanisms Bridge business stakeholders, FDEs, data teams, and platform partners Provide executive-level updates on progress, risks, adoption outcomes, and tradeoffs Build a scalable FDE practice for Lenovo Solutions & Services Group’s company-wide AI transformation program Requirements 15 or more years of experience in software engineering, solutions engineering, applied AI, or a closely related technical leadership role Experience managing technical teams Strong technical depth and willingness to be hands-on when needed Experience reviewing designs, troubleshooting complex issues, validating prototypes, and making sound engineering decisions Experience leading teams that build and deploy AI, automation, or intelligent workflow solutions in real business settings Preferred experience with Copilot Studio, Azure OpenAI, Microsoft 365, and Power Platform Ability to explain technical decisions in plain language and coach FDEs through complex delivery situations Ability to define operating models, delivery playbooks, technical standards, and talent development practices Strong engineering judgment and hands-on depth to review solution approaches and guide teams Background in technical consulting, solutions architecture, customer-facing engineering, or field engineering leadership Experience with change enablement, user adoption, or process redesign alongside technical delivery Core Competencies Demonstrates extensive experience in leading technical teams and delivering AI solutions, with a strong focus on user adoption and operational excellence. Proficient in defining delivery standards, playbooks, and engaging with business stakeholders to drive impactful AI transformations. Highest-signal resume keywords AI Solution Development Team Leadership Microsoft AI Platforms Technical Consulting User Adoption Strategies ATS Optimization Keywords Hard Skills Software Engineering Solutions Engineering Applied AI Prototyping Troubleshooting Engineering Judgment Change Enablement Process Redesign Soft Skills Coaching Communication Stakeholder Engagement Industry Keywords Forward Deployed Engineers Intelligent Workflow Solutions Delivery Standards Business Impact Measurement Tools & Technologies Copilot Studio Azure OpenAI Microsoft 365 Power Platform Automation Tooling #J-18808-Ljbffr Jobtailor