Senior Workers Compensation Claims Adjuster - CT, NH, VT, RI, MA

Claims AdjusterAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership—and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.Role specifics: Claims Background: Workers compensation indemnity, lost time claims Jurisdictions experience: CT, MA, NH, RI, VT Active Adjusters' Licenses: CT, NH, RI, VT Location: This role is eligible for fully remote workHow you'll make an impactApply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claimsInteract extensively with various parties involved in the claim process to ensure effective communication and resolutionProvide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims processHandle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirementsDocument and communicate claim activity timely and efficiently, supporting the outcome of the claim fileAbout YouAs a key member of our experienced Claims Adjuster team, you will:Investigate, evaluate, and resolve complex indemnity/lost time workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolutionWork in partnership with our clients to deliver innovative solutions and enhance the claims management processThink critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimantsRequired qualifications:High School DiplomaMinimum of 5 years related claims experienceAppropriately licensed and/or certified in all states in which claims are being handledKnowledge of accepted industry standards and practicesComputer experience with related claims and business softwareCompetitive compensationComprehensive benefits programs designed to support your well-beingCareer development opportunities and ongoing learningA collaborative, people-first culture with accessible leadershipThe opportunity to do meaningful work with global reach and local impact