Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has proudly served the community since January 2020 and is supported by a team of 4 talented professionals. Before opening the agency, I started in the industry under another agent in 2017. I was motivated to build something of my own, and State Farm provided the perfect opportunity to run my own business with strong culture, support, and community partnership.

I graduated from the University of Puerto Rico with a degree in International Business and have a rich multicultural background. My commitment to the community runs deep; I’m active in my church, participate in local service projects, and previously served as a missionary for two years.

We offer a range of benefits, including training and development opportunities, health benefits, an IRA plan, casual Fridays, team-building activities, and growth opportunities. We also partner with other agents to host fun and meaningful events.

Our office is team-oriented, collaborative, and customer-focused. I’m passionate about helping my team grow both personally and professionally. We prioritize dedication, coachability, and a positive attitude over prior experience—because the right mindset is what fuels success. If you’re looking for a place where you can grow your skills, contribute to a winning team, and make a real impact, this could be the perfect fit for you.

ROLE DESCRIPTION:
Josue Rivera - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.