Store Manager

Job Responsibilities and Duties

Hires, trains, retains, and develops team members.

Work on the floor with the team 75% of the time. 25% will be office work.

Ensures all employee training is completed.

Executes team service through effective role modeling, scheduling, cross training, and employee coaching.

Ensure the restaurant meets safety and sanitation standards, inside and outside the store.

Empowers the team to handle all Guest concerns calmly and with a sense of urgency.

Recognizes team members for demonstrating desired behavior and performance.

Maintains appropriate staffing levels to meet business needs and ensures all shifts are appropriately staffed.

Communicates Guest feedback and engage the team in action plans to resolve issues.

Treats all team members fairly and with respect.

Executes development plans for talented team members to grow their career.

Executes effective ordering as well as hiring and scheduling to meet weekly / monthly budgets per store.

Ability to work flexible hours, including weekends.

Excellent interpersonal communication skills.

Exceptional organization and leadership skills.

Dependable and reliable.

Overall operations of the Restaurant

Benefits

Health Insurance

Paid Vacation

Paid Personal Days

Weekly and Monthly Bonus

This Dunkin' restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchise. If hired, the franchise will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' trademarks, logos, and designs are trademarks of DD IP Holder, LLC. Used under license.

Previous managerial experience

Previous fast food/quick service restaurant experience required

Top-notch customer service skills

Strong verbal and written communication skills

Excellent leadership skills

Works well under pressure and is able to multi-task

Financial literacy and analytical/problem solving skills

Access to a vehicle and a valid Driver's License required

Ability to lift 50 lbs

Must submit to a background check