Sales Manager

Sales Manager

Location: Waterloo, Iowa
Reports To: President/CEO
Job Status: Full-Time
Department: Sales

About PEM:

Power Engineering & Manufacturing, Ltd. is a Waterloo, Iowa-based manufacturer of heavy-duty gearboxes, gear components and related engineered solutions. PEM designs, manufactures, rebuilds, and reconditions gearboxes used in demanding industrial applications where reliability, durability, and long-term support matter.

We are looking for a Sales Manager to help lead our Sales Department, support strong customer relationships, and help PEM continue growing the right kind of business.

Position Summary:

The Sales Manager will lead and support PEM's Sales team while helping strengthen customer relationships, improve follow-up, and develop new business opportunities.

This is a hands-on leadership role for someone who enjoys working with people, staying organized, solving problems, and helping a team stay focused. The right person does not need to be an engineer, but they should be comfortable learning technical products and working with Engineering, Operations, Quality, and company leadership to support customers.

We are looking for someone who can lead by example, communicate professionally, follow through consistently, and help the Sales team continue improving.

What You'll Do:

• Lead, support, and coach PEM's Sales team.
• Help manage customer relationships and make sure follow-up is timely, professional, and consistent.
• Support quote follow-up, opportunity tracking, and customer communication.
• Help identify and develop new business opportunities with existing and prospective Accounts.
• Work with Engineering and Operations to understand customer needs and help communicate PEM's value.
• Use Salesforce and other business systems to keep customer, quote, and opportunity information organized.
• Help prioritize sales activity based on customer importance, quote value, timing, and business fit.
• Participate in customer meetings, Account discussions, pipeline reviews, and internal planning meetings.
• Help improve sales processes, communication, and accountability within the department.

What We're Looking For:

We are looking for someone who:

• Has experience in sales leadership, Account management, business development, customer service leadership, or a similar role.
• Communicates clearly and professionally with customers and internal team members.
• Is organized, follows up consistently, and looks ahead for opportunities, risks, and next steps before they become urgent.
• Can manage multiple priorities without losing track of details.
• Has good business judgment and knows how to prioritize time and effort.
• Is comfortable learning technical products, asking good questions, and wants to understand how customer equipment, applications, and problems connect to PEM's value.
• Works well with Sales, Engineering, Operations, Quality, Finance, HR, and company leadership.
• Leads by example and helps others stay focused and accountable.
• Has a proactive mindset and looks for next steps instead of waiting for direction.

Helpful Experience:

Experience in any of the following areas would be helpful, but not all are required:

• Manufacturing, industrial equipment, OEM sales, machining, gearboxes, power transmission, or engineered products.
• Sales team leadership, account management, pipeline reviews, quote follow-up, or business development.
• CRM systems such as Salesforce.
• ERP or business systems such as Made2Manage/M2M.
• Technical sales or customer-facing work involving engineered or custom products.

Why Join PEM?

PEM is a long-established manufacturing company with strong technical capabilities, long-term customer relationships, and opportunities to continue growing in specialized industrial markets.

This role is a good fit for someone who wants to make a real impact in a smaller company environment, work directly with leadership, and help shape how the Sales Department continues to grow and improve.

Benefits:

PEM offers a strong benefits package, including:

• Free medical and dental insurance on single and family plans after one full month of employment.
• Vision insurance available for a small premium.
• 401(k) and profit sharing after one full month of employment.
• Additional benefits according to current PEM policies and plan documents.

Equal Opportunity Employer:

Power Engineering & Manufacturing, Ltd. is an equal opportunity employer. PEM provides equal employment opportunity to all qualified persons and does not discriminate in employment because of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, gender identity, marital status, or any other protected status.