Rehab Services Technician-Part-time Days

The Rehab Services Tech reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

This position is a non-licensed staff member who assists the professional staff with patient care as defined by those activities that do not require the clinical decision making. This staff member assists the business office with clerical and maintenance duties and selected tasks related to the operation of the Rehabilitation Services Department.

Responsibilities:

• Follows standard precautions and Northwestern Medicine infection control policies and procedures consistently.
• Manages and operates equipment safely and correctly cleans equipment according to standards.
• Independently maintains all equipment cleaning logs and performs monthly maintenance.
• Ensures EOC meets JCAHO standards at all times.
• Demonstrates competence in performing tasks identified as appropriate treatment for the Rehab Services Tech. Treats patients under direct clinical supervision and anticipates therapists needs during patient care.
• Demonstrates ability to communicate promptly to the therapist any observed changes in patient status and responses (e.g. pain changes in condition distress). Clarifies with the therapist any special procedures or observations necessary.
• Interacts professionally with patient/family and involves patient/family in the formation of the plan of care under the discretion of the therapist. Provides explanation to patient and family prior to administering care to patients; answers questions within scope of practice.
• Consults other departments as appropriate to provide for interdisciplinary approach to the patients needs.
• Follows all policy and procedures for documentation of treatment appropriately rendered by the rehab tech.
• Communicates with patients and guests including greeting them upon arrival confirming identity and providing necessary information related to their visit.
• Provides accurate information and timely updates to patients and customers.
• Schedules confirms and reschedules patients for visits at Rehabilitation Services and its satellite locations.
• Additional responsibilities may include:
  • Obtains patient consents/authorizations.
  • Manages department specific Rehabilitation Services Call List and communication needs.
  • Accurately identifies patient medical record number to avoid duplication of records in system. Obtains and updates patient demographic insurance and billing information.
  • Collects co-payments past due balances and point of service payments.
  • Posts payments process billing information and perform end of day cash drawer closing.
  • Manages faxing documentation to insurance companies and/or physician offices for authorization and signatures for Plan of Care as appropriate.
  • Manages clinic inventory.

Qualifications :

Required :

• High School Diploma.
• BLS Certified within 90 days of hire.

Preferred :

• Bachelors degree.
• Previous experience in a healthcare setting.
• Working knowledge of medical terminology.
• Bilingual

Additional Information :

Northwestern Medicine is an equal opportunity employer (disability VETS) and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and at times internal transfers. If you are offered a position with us you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis and we follow all local state and federal laws including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position however all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our  Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position):  Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. 

Remote Work :

No

Employment Type :

Part-time