Salesforce Business Systems Analyst

Salesforce Business Systems AnalystDerex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison New Jersey since 1996 Derex delivers the highest quality technology professionals and an array of customized IT talent solutions designed to improve productivity and drive results to global clients throughout North America.With over two decades of unparalleled experience, Derex provides supports to its clientele, across such industries as Systems Integration, Banking and Finance, Telecommunications, Pharmaceutical and Life Sciences, Energy, Healthcare, Technology, Transportation, and local and federal Government agencies.Job DescriptionSalesforce Business Systems Analyst (with experience in Medical Devices Manufacturing and Field Operations)Location: RemoteYear of Experience: 8+ YearsRole OverviewWe are seeking a highly skilled Salesforce Business Systems Analyst (BSA) with strong expertise in Salesforce Sales Cloud and experience supporting custom mobile application development (preferably Angular based). This role goes beyond traditional CRM and involves supporting a complex Medical Devices commercial ecosystem, where Salesforce is used to manage:Sales and account managementConsignee stock trackingInventory consumption during surgical proceduresDefect, returns, and replacement processesThe ideal candidate will partner with Sales, Field Operations, Supply Chain, and Clinical teams to design scalable solutions and enable seamless execution through integrated mobile applications for field users.Key Requirements8+ years of experience as a Business Analyst / Business Systems Analyst5+ years of Salesforce Sales Cloud experienceMandatory: Experience in Medical Devices / Healthcare Manufacturing domainStrong understanding of: Consignment inventory modelsSurgical/clinical product usage trackingReturns, defects, and replacement workflowsCustomer Case ManagementPreferred: Experience with custom mobile application development (Angular or similar frameworks)Proven expertise in: Requirements gathering & documentation (user stories, BRDs)Process mapping across sales + operations workflowsStakeholder management across business and ITExperience integrating Salesforce with ERP / inventory / external systemsHands-on experience in Agile/Scrum delivery modelsKey ResponsibilitiesGather and translate business requirements across Sales, Field Operations, and Supply Chain into user stories and functional designsDesign and support Salesforce solutions covering the following: Sales lifecycle managementConsignee stock tracking and visibilityStock consumption capture during surgical proceduresDefect reporting, returns, and replacement processesCase ManagementCollaborate closely with mobile application teams to: Define field-user workflows and UX journeysEnable offline/real-time data capture for surgical and inventory eventsEnsure seamless integration between Salesforce and mobile appsFacilitate discussions with Sales Ops, Field Sales, Clinical Specialists, and Operations teamsLead backlog grooming, sprint planning, and Agile ceremoniesDrive UAT, user training, and change management initiativesSupport reporting and analytics for: Inventory utilizationField consumption trendsDefect/return trackingEnsure data accuracy, governance, and compliance within a regulated environmentPreferred CertificationsSalesforce Certified AdministratorSalesforce Certified Business AnalystSalesforce Sales Cloud ConsultantNice to HaveExperience working on field sales or clinical mobile applicationsExposure to FDA / regulatory / quality processes in MedTechUnderstanding of ERP integration (JDE, SAP, Oracle, etc.)Experience with offline-first mobile architectures