Service Writer
TEKsystems
*Description* The Service Writer serves as the primary point of contact for customers seeking service and repair of their campers. This position coordinates the service process from appointment scheduling through vehicle delivery while providing exceptional customer service, accurate documentation, and clear communication. The Service Writer partners with technicians, parts personnel, and customers to ensure repairs are completed efficiently, accurately, and to quality standards. *Skills* customer service, automotive, communication & writing skills, MS Office, appointment schedule, repair orders, LEAN, 5s, RV industry, Spanish bilingual
- Additional Skills & Qualifications*
- High school diploma or equivalent.
- Associate's degree in automotive technology, business administration or a related field preferred; equivalent experience may be considered.
- Minimum of two (2) years of service writer experience preferred.
- Minimum of ten (10) years of overall business experience required.
- Experience in RV, automotive, or similar service environments preferred.
- Strong customer service and communication skills.
- Excellent organizational skills and attention to detail.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Proficiency with Microsoft Office and computer systems.
- Basic knowledge of accounting and electronic payment systems.
- Professional demeanor with customers, coworkers, and dealers.
- Mechanical or RV industry experience preferred.
- Basic power tool experience is a plus.
- Exposure to LEAN, 5S, or continuous improvement principles is beneficial.
- Valid driver's license required.
- Job Type & Location*This is a Permanent position based out of Woodland, CA.
- Pay and Benefits*The pay range for this position is $70000.00 - $80000.00/hr.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Workplace Type*This is a fully onsite position in Woodland,CA.
- Application Deadline*This position is anticipated to close on Aug 27, 2026.
- San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
- Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. TEKsystems
$25 - $32 per hour
...POSITION SUMMARY Overall objective is to ensure the development of customer relationships thorough successful management of service delivery. QUALIFICATIONS REQUIREMENTS The requirements listed below are representative of the knowledge, skill and/or ability...SuggestedLocal area
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