Bilingual Patient Care Coordinator

Job Description

Job Description

Community Eyecare Clinic of Eyecare Associates is seeking a full-time bilingual (Spanish/English) Patient Care Coordinator to join our Community Eyecare Clinic. This is a dynamic, hands-on position that combines front desk responsibilities with clinical support and optical assistance.
Previous optometry or medical office experience is preferred but not required . We are happy to train the right candidate who is motivated, compassionate, and eager to learn.

• Medical Insurance
• Dental Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k)
• Continuing Education Opportunities
• No Weekends
• Starting Pay: $18.00/hour (DOE)

• Monday–Thursday: 8:30 AM – 5:30 PM
• Friday: 8:00 AM – 3:30 PM

• Welcome patients and provide outstanding customer service
• Schedule appointments and confirm upcoming visits
• Verify Medicaid insurance eligibility
• Prepare patient charts prior to appointments
• Assist doctors with patient workups and clinical testing
• Help maintain an efficient patient flow throughout the clinic
• Maintain referrals and patient recall systems
• Assist patients in selecting eyewear
• Enter eyeglass orders accurately
• Dispense, adjust, and repair eyewear
• Educate patients on proper contact lens insertion, removal, and care
• Cross-train and assist in multiple departments as needed

• Bilingual in Spanish and English (Required)
• High School Diploma or GED
• Previous experience in a medical office, optometry, or customer service environment is preferred
• Comfortable learning new technology and computer systems
• Strong typing and computer skills
• Excellent verbal and written communication skills (both English and Spanish) 
• Organized, dependable, and detail-oriented
• Ability to multitask and adapt in a fast-paced environment
• Positive attitude with a strong work ethic
• Ability to work both independently and collaboratively as part of a team
• Professional appearance and friendly personality
• Reliable attendance and punctuality