Director of Design

Leading a senior design team, the full-time remote Director of Design will manage a group of experienced designers, drive design initiatives tied to company strategy, and enhance product development processes to improve user experiences for low-income Americans accessing government benefits. Key responsibilities Lead and mentor a team of seven designers across product design, content design, and design research Advocate for addressing design debt by defining its importance to users and the business, and prioritize solutions Collaborate with product and engineering leadership to refine product development processes and enhance decision-making Required qualifications Experience managing a product design team at a consumer software startup or scaled pro-sumer startup Recent work at the staff or principal IC product designer level within the last three years Proven ability to manage a team of at least five designers, including hiring and performance management Fluency in consumer software patterns such as growth loops and behavior-based monetization Working knowledge of AI-native design practices and tools, developed through hands-on experience