Night Auditor
$19 - $21 per hourDBA Holiday Inn Expess & Suites KMS INVESTMENTS LLC
Job Description
Job Description
Benefits:
- Bonus based on performance
- Company parties
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Location: 811 E Grand Ave, Bensenville, IL 60106
Pay: $19–$21 per hour, based on experience
Schedule: Full-Time | Overnight Shift
Work Location: In Person Join Our Award-Winning Team! Holiday Inn Express & Suites – Bensenville is looking for a dependable, professional, and guest-focused Night Auditor Supervisor / Front Desk Agent to join our overnight team. We are seeking someone who takes pride in providing excellent customer service, works well independently, and can help ensure smooth hotel operations throughout the night. Hotel front desk experience is preferred, but candidates with strong customer-service, IT, or technology backgrounds are also encouraged to apply.
Training will be provided for qualified candidates. Key Responsibilities
- Welcome guests and provide friendly, professional check-in and check-out services.
- Manage reservations, phone calls, guest payments, and overnight requests.
- Perform nightly audit procedures, reconcile transactions, and prepare accurate reports.
- Operate our user-friendly HotelKey property management system and other hotel software. Online and hands-on training will be provided.
- Assist guests with our popular Park, Sleep & Fly packages.
- Address guest questions, concerns, and complaints professionally.
- Prepare front desk reports and ensure a smooth transition to the morning shift.
- Communicate important updates to management and other hotel departments.
- Maintain a safe, clean, organized, and welcoming front desk environment.
- Support overnight hotel operations and demonstrate leadership when needed.
- 1+ year of hotel front desk experience preferred.
- Strong customer-service and communication skills.
- Ability to remain alert, focused, and productive throughout overnight shifts.
- Comfortable using computers, handling payments, and learning new hotel systems.
- Dependable, punctual, organized, and detail-oriented.
- Ability to work independently and make sound decisions.
- Strong problem-solving skills and a professional attitude.
- Availability to work overnight shifts, including weekends and holidays as needed.
- Positive attitude and willingness to work as part of a team.
What We Offer
- Competitive pay: $19–$21/hour , based on experience.
- Full-time employment.
- Hotel employee discounts.
- Performance-based bonus opportunities.
- Sick leave.
- Paid vacation after your first anniversary.
- Paid training on hotel systems and procedures.
- Opportunities for professional development and career advancement.
- A supportive team environment at an award-winning hotel.
Apply today and grow your hospitality career with Holiday Inn Express & Suites – Bensenville!
Work Location: 811 E Grand Ave, Bensenville, IL 60106
Job Type: Full-Time
Vacancy posted 20 days ago
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