System Administrator

Reporting to the IT Manager, the Systems Administrator position will provide daily administration and maintenance of all Frazier IT Systems, playing a major role in the implementation of new systems, upgrades and continuous system improvement. The position is full time, on premises with some out-of-hours incident response and occasional travel to other Frazier sites within USA, Mexico and Canada. Job Responsibilities Daily monitoring and hands-on administration of all IT servers, including our on-premises virtualized environment and cloud-based services, in addition to systems located in 7 North American manufacturing facilities and a few dozen satellite offices Monitor, administer, and manage company email services and email security systems Support key manufacturing systems, including installation, configuration, operations, maintenance, certificates, monitoring, documenting and troubleshooting Create new, and review/update existing documentation, including SOP, System Information documents and user guides Provide internal status reports, provide advice and recommendations for improvements, and contribute to developing efficient processes and procedures Provide technical collaboration, guidance and support for Tier 1 / Tier 2 support staff. The position is a point of escalation for the Helpdesk team As a member of the wider IT team, will be required to provide all levels of user support, assisting client-side support teams as needed to ensure a quality IT service is received by all Working with the IT operations team, act as primary support for system alerts, assessing urgency and responding as appropriate in or out of usual office hours – particularly for any suspected security incidents Monitor and maintain all aspects of IT operations security and access control Assist and augment the IT Manager and IT Director as necessary to provide a modern and quality driven service to all company employees and associates Continuous personal growth and self-guided training, staying current with latest IT news, security concerns and emerging technologies (such as AI) Perform other job-related duties as assigned by the IT Director Technical Experience Required: At least 10 years of hands‑on IT experience with increasing responsibilities within enterprise IT environments VMWare Virtualization, other virtualization platforms are a plus Windows server and related infrastructure (DHCP, DNS, AD, GP) Other Requirements: Strong documentation, communication and collaboration skills A professional and intuitive demeanor Experience of manufacturing environments a plus Relevant CompTIA, ISC2, and/or Microsoft certificates are a plus Pro‑active work ethic, healthy curiosity and interest in personal growth Must be able to bend, stoop, stand and traverse stairways, uneven ground when installing hardware, cabling and racks Must be able to lift 50 lbs. to move racks and computer hardware Valid driver’s license Occasional travel required to company facilities located throughout the US, Canada, and Mexico Ability to work flexible hours as needed, and available for emergency 24x7 support when necessary #J-18808-Ljbffr