Quality Control Supervisor

Quality Supervisor

Carlisle Construction Materials (CCM), a global leader in the building materials industry, is looking for a Quality Supervisor to join our team in our Franklin Park, IL facility. The role involves supervising and overseeing the inspection and testing of finished goods and raw materials. The Quality Supervisor will identify issues with product quality and make corrective recommendations to the quality and manufacturing teams. They will investigate long term quality issue trends via data analysis, perform mock audits in preparation for quality audits, address quality audit action items/findings, manage deviations/deviation submittal, set and monitor lab tech workload distribution, and possess a working knowledge of manufacturing/processing specifications, product specifications, and product testing equipment and calibration.

Pay Rate: $75,000.00 to $85,000.00

Duties and Responsibilities:

• Supervise daily quality operations, including inspection, testing, and documentation.
• Ensure compliance with internal quality standards, customer requirements, and industry regulations (e.g., ASTM, ISO).
• Lead quality control audits and support external inspections or certifications.
• Train and develop quality technicians in inspection techniques and procedures.
• Monitor process performance and drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Investigate non-conformances and customer complaints; perform root cause analysis and implement corrective actions.
• Maintain quality documentation, records, and reports; ensure traceability and compliance.
• Collaborate with Production, Engineering, and R&D teams to resolve quality issues and support new product development.
• Assist in managing quality-related KPIs and reporting to upper management.
• Other duties as assigned

Required Knowledge/Skills/Abilities:

• Strong knowledge of quality systems and standards (ISO 9001, ASTM, etc.).
• Proficient in quality tools such as SPC, FMEA, Root Cause Analysis, CAPA.
• Familiarity with ERP and QMS systems; ability to analyze data and generate reports.
• Excellent communication, leadership, and problem-solving skills.
• Detail-oriented with strong organizational and time management abilities
• Advance computer skills (excel, word, PowerPoint, SFIS, etc.)
• Forklift operations

Competencies:

• Teamwork: Build trust with others by encouraging open dialogue and collaboration. Seeks diverse perspectives to create stronger solutions.
• Managing Change: Able to keep on track despite difficulties or barriers that may be encountered. Addresses conflict to find common ground solutions.
• Continuous Improvement: Retains a mindset of always striving to make things better. Applies continuous improvement tools and processes to every aspect of the role.
• Customer Focus: Listens to understand the needs of customers (internal and external). Builds trusting relationships and seeks innovative solutions for all customers. Always has the customer's needs top of mind.
• Continuous Learning: Understands individual strengths and opportunity areas and seeks development opportunities to leverage strengths and lean into opportunity areas. Open to both giving and receiving feedback.
• Drive for Results: Always has a sense of urgency to solve problems with actions. Seeks to align goals with attainment of organizational strategy. Has a sense of ownership and personal accountability for actions taken.
• Strategic Thinking: Thinks three to five years ahead or beyond; challenges assumptions and conventional wisdom.
• Leading People: Influences others and empowers team to execute efficiently.
• Developing People: Invests time in finding, mentoring, and coaching talent.

Education and Experience:

• Associate or Bachelor's degree in Quality, Engineering, Manufacturing Technology, or a related field.
• 3–5 years of experience in a manufacturing quality role; experience in building materials is a plus.
• Prior supervisory or leadership experience is strongly preferred.

Working Conditions:

• About 50% of work is done in an office setting with 50% being on the production floor
• Typically works 40-50 hours per week with overtime required as quality, production, shipping, or warehouse demands dictate. Will be a day shift position with no rotating (except when filling in for a Quality Technician).

Travel Requirement

• Less than 10% percentage of travel time expected for this position, travel will be primarily for training and working in cross functional teams.

Physical Requirements:

OCCASIONALLY - FREQUENTLY - CONTINUOUSLY

(0-30%) - (31-60%) - (61-100%)

LIFTING OR CARRYING

· 1-10 LBS - X

· 11-20 LBS - X

· 21-40 LBS - X

· 41-50 LBS - X

· 51 OR MORE LBS - X

PUSHING OR PULLING:

· 1-40 LBS - X

· 41-50 LBS - X

· 51 OR MORE LBS - X

BENDING OR STOOPING - X

REACHING ABOVE SHOULDER LEVEL - X

DRIVING AUTOMATIC EQUIP. VEHICLES - X

OPERATE MACHINERY OR POWER TOOLS - X

CLIMBING (LADDERS, STAIRS, ETC.) - X

WALKING - X

STANDING - X

SITTING - X

WORKING IN EXTREME TEMPERATURES - X

REPETATIVE MOTION INCLUDING BUT NOT LIMITED TO: WRISTS, HANDS AND/OR FINGERS) - X

VISION - X

HEARING - X

DEXTERITY - X

HAND EYE COORDINATION - X