Shift Leader

Shift Leader Position

As a proud Dunkin' franchisee, we are as dedicated to our employees as we are to our valued customers. Our commitment is to foster a supportive, enthusiastic, and success-driven environment for hardworking team members.

The Shift Leader plays a pivotal role in driving the success of our operations. This leadership position focuses on coaching and guiding Crew Members to uphold Dunkin' Brand standards, deliver an exceptional guest experience, and maintain a positive team environment. As a Shift Leader, you will:

• Set clear goals and delegate job assignments to ensure smooth operations during each shift.
• Provide real-time feedback, motivation, and recognition to team members.
• Promote teamwork and help create a friendly, guest-centric atmosphere.

Working for our Dunkin' franchise means becoming part of a vibrant, growth-oriented team. We offer:

• Competitive Pay: Earn wages that reflect your skills and dedication.
• Team-Focused Environment: Collaborate with a supportive group of passionate individuals.
• Career Growth Opportunities: Unlock your potential and grow with us—we recognize hard work and reward ambition.

If you're motivated, dependable, and eager to make a positive impact, we'd love to hear from you. Join our team and take the next step in your career with Dunkin'!

• Provide excellent guest satisfaction, service speed, and product quality
• Previous experience working in a cafe or quick service restaurant preferred
• Show passion about results by setting compelling targets and delivering on commitments
• Meet safety and sanitation standards
• Anticipate and understand guests' needs and exceed their expectations
• Works well in a team environment