Lee Wrangler- Assistant Store Manager @ Outlets of Des Moines

Overview Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Job Posting: The Assistant Store Manager is a key leader responsible for opening and closing the store, sales performance, delivering exceptional customer experience, and running day-to-day store operations. The Assistant Store Manager supports the Store Manager by leading the sales floor, coaching team members on customer engagement, loyalty, operations, and ensuring store standards, processes, and policies are executed consistently. Responsibilities Brand Experience / Customer Service Ensure store sales performance by executing high retail standards, modeling selling behaviors, and coaching team members to ensure the in-store experience follows company expectations. Engage customers through open-ended questions, active listening, and personalized product suggestions that reflect individual needs. Review trends and share findings with managers to adjust selling strategies. Drive loyalty performance by communicating store goals, reviewing daily results, and providing targeted coaching to strengthen execution. Visual, Operation & Safety Ensure all visual merchandising standards are consistently met, keeping the store clean, organized, and well stocked, and adapt visual merchandising as needed to support sales and product storytelling. Lead daily store operations including opening and closing, point of sale integrity, freight processing, loss prevention and safety initiatives. Independently merchandise the store following brand guidelines, adapting as needed to support sales and visual impact. Consistently ensure adherence to all company policies, procedures, and operational guidelines. React quickly to all customer and/or employee injuries and report them immediately to Human Resources. Participate in Loss Prevention Audits, review results, and execute a plan to meet district and company shrink goals. Conduct regular walkthroughs to assess store safety, loss prevention risks, and readiness for customers. Look for opportunities to improve and communicate suggestions to Store Manager. Proactively manage all controllable expenses, ensuring disciplined spending that supports achieving and exceeding P&L targets. Leadership Act as Manager‑On‑Duty on a rotating basis and effectively manage freight, inventory, and store processes. Provide in‑the‑moment coaching or feedback to the team. Assist the Store Manager in recruiting, scheduling, and payroll processing. Build relationships with peers and other stores within district by sharing best practices and asking for feedback and training where applicable. Partner with store manager to create and execute team engagement and retention events and contests. Address and resolve customer concerns quickly and professionally. Position Competencies Bold Accountability: Supports the team by delegating tasks, following up, and helping remove barriers so shift goals are achieved. Customer Centric Innovation: Coaches consistent customer engagement and loyalty behaviors while encouraging ideas that improve selling effectiveness. Empowered Collaboration: Supports a culture of collaboration by actively sharing ideas, seeking and providing feedback, and encouraging creativity and learning through best‑practice sharing. Global Agility: Demonstrates and encourages the team to be flexible in responding to evolving business needs and embraces feedback or changes with a positive attitude. Strategic Foresight: Anticipates upcoming business needs such as deliveries, peak traffic periods, or promotions and helps the team prepare through planning and prioritization. Purposeful Integrity: Upholds company values by respecting differences, modeling ethical behavior, and appropriately escalating concerns. Urgency for Impact: Assesses store conditions and identifies opportunities to improve visual presentation, organization, and store readiness, and follows through on execution. Compensation and Benefits Pay Range: $18.75 - $25.75 per hour. Competitive health, dental, and vision insurance. Optional short- and long-term disability insurance. 401(k) with company match. Employee assistance program. Employee discounts. Flexible schedule. Holiday Pay. Annual merit increase or bonus based on performance. Paid Time Off. Four weeks Paid Parental Leave for eligible new parents. Flexible Fridays. Tuition Reimbursement. Qualifications Must be 18 years of age or older. Open availability, including evenings, weekends, and holidays. Retail or customer-facing experience preferred but not required. Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Communicate clearly and respectfully with customers and team members. Use store technology and office equipment, including point-of-sale systems, computers, and handheld devices. Stand and move throughout the store during scheduled shifts, up to 8 hours. Assist with customer needs, merchandise recovery, and general store organization. Lift and carry up to 25 lbs. regularly and up to 50 lbs. occasionally, with team support as appropriate. Push or pull merchandise racks and assist with restocking activities. Reach, bend, stoop, crouch, and stretch to retrieve merchandise and maintain store standards. Perform occasional manual tasks such as assembling displays or adjusting store layouts. Use vision and attention to detail to read labels, organize merchandise, and support customers. Use hands for fine manipulation, such as folding, hanging, and organizing apparel. Equal Employment Opportunity Statement Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability. Kontoor Brands is an equal employment opportunity/affirmative action employer of minorities, females, protected veterans and the disabled. Kontoor Brands is committed to providing equal opportunities in employment, and treating our Kontoor Brands associates and Kontoor Brands applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor. #J-18808-Ljbffr Kontoor Brands, Inc.