Claims Advocate

Leavitt Group

Risk Services of Louisiana, a Leavitt Group affiliate, is looking for a Claims Advocate who is passionate about client service and understands the insurance industry. In this role, you'll serve as the primary agency contact for clients during the claims process, helping coordinate communication, monitor claim progress, and advocate for a positive client experience.

If you enjoy building relationships, solving problems, and making a meaningful impact for clients, we'd love to hear from you.

This position is available in a remote setting within the state of Louisiana or Texas

Key Responsibilities

Serve as a trusted resource for clients throughout the claims process.
Assist clients in reporting claims and connecting with the appropriate carrier representatives.
Help clients understand what to expect during the claims process and provide guidance on next steps.
Monitor claim activity and follow up on status updates, service concerns, and communication gaps.
Coordinate communication between clients, insurance carriers, producers, and account teams.
Advocate for prompt, clear, and responsive communication on behalf of clients.
Provide claim summaries and loss information to support account management and renewal discussions.
Maintain accurate documentation within agency systems and carrier portals.
Support agency team members with claim-related resources, education, and carrier contacts.
Identify complex or high severity claims and escalate them appropriately.

Skills & Experience

3+ years of insurance industry experience, preferably within an independent insurance agency.
Experience in claims support, client service, account management, or a related role.
Familiarity with commercial and personal lines insurance and Workers' Compensation claims is preferred.
Strong communication and relationship-building skills.
Ability to manage multiple priorities while staying organized and detail-oriented.
Professional, empathetic, and client-focused approach to problem-solving.
Comfortable using agency management systems, carrier portals, and Microsoft Office applications.
Active insurance license or the ability to obtain and maintain licensing as required.

Qualifications

High school diploma or GED required; college degree preferred.
Valid driver's license when travel is required.
Ability to maintain required licensing and continuing education requirements.

Benefits:

Competitive compensation
Paid License renewal and continuing education
Comprehensive benefits package including:
- Medical, Dental, Vision
- FSA/HSA & Life Insurance
- 401(k) with company benefits
Competitive PTO including vacation and sick time, and company holidays
Wellness program and employee support resources

#LI-LM1

Apply

Vacancy posted 20 hours ago

Similar jobs that could be interesting for youBased on the Claims Advocate in Shreveport, LA vacancy

Customer Service Delivery Advocate
$35.36k - $39.52k
...We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering...
Suggested
Hourly pay
Full time
Summer work
Local area
Shift work
Weekday work
Carvana
Shreveport, LA
2 days ago
Account Associate - State Farm Agent Team Member
$40k - $60k
...client accounts and update information in the database. Assist clients with policy changes and inquiries. Process insurance claims and follow up with clients on claim status. Coordinate with underwriters to ensure timely policy issuance. Qualifications:...
Claims
Andrew Robinson - State Farm Agent
Shreveport, LA
1 day ago
Medical Billing/Coding Specialist
$16 per hour
...Shreveport and Bossier area. We are seeking detail-oriented individuals with experience in medical billing, coding, insurance verification, claims processing, or healthcare office administration. These positions may involve working with patient accounts, insurance...
Claims
Weekly pay
Temporary work
Currently hiring
Work at office
Monday to Friday
Day shift
Express Employment Professionals
Shreveport, LA
4 days ago
Remote Family Finance Advocate
AO Garcia Agency in the United States is seeking dedicated individuals for a work-from-home financial services role focused on protecting families. Join a team that values integrity, supports growth, and helps clients secure their financial futures. Interviews will be conducted...
Suggested
Remote job
Work from home
Flexible hours
AO Garcia Agency
Bossier City, LA
2 days ago
Customer Advocate
$18 per hour
...Customer Advocate The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized...
Suggested
Weekly pay
Weekend work
1 day per week
Safelite
Bossier City, LA
3 days ago
Attorney Auditor
$70k - $75k
...knowledge, and experience. You may be just the right candidate for this or other roles. Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most...
Claims
Local area
Remote work
Work from home
Flexible hours
Sedgwick
Shreveport, LA
1 day ago
SIU Field Investigator
$62.1k - $92.7k
...investigating suspected fraud, conducting detailed case reviews, and handling complex BI fraud investigations, including staged accidents, claim misrepresentation, and organized fraud schemes. The successful candidate will possess strong analytical and investigative skills,...
Claims
Allstate
Shreveport, LA
5 days ago
Claims Investigator - Part Time
$23 - $30 per hour
...Job Type Part-time Description Command Investigations LLC is seeking an Insurance Claims Investigator with a minimum of one year of experience to become part of a dynamic team. This is a great opportunity for individuals with prior claims investigation...
Claims
Hourly pay
Part time
Second job
Work at office
Remote work
Flexible hours
Night shift
Command Investigations
Shreveport, LA
2 days ago
Revenue Recovery Representative
...policy was billed, seeking recovery of denied payments to the hospital, researching any reasons given by the payor for the denial of claims, tracking and monitoring denied claims.Orientation will be provided upon completion of the hiring process as well as ongoing...
Claims
Work at office
Monday to Friday
Willis-Knighton Health System
Shreveport, LA
5 hours ago
SIU Field Investigator - National General
$62.1k - $92.7k
...investigating suspected fraud, conducting detailed case reviews, and handling complex BI fraud investigations, including staged accidents, claim misrepresentation, and organized fraud schemes. The successful candidate will possess strong analytical and investigative skills,...
Claims
Contract work
Work at office
Work from home
Visa sponsorship
Work visa
Allstate Insurance Company
Shreveport, LA
1 day ago
Air Force Domestic Abuse Victim Advocate (DAVA) - Barksdale AFB
...Domestic Abuse Victim Advocate IVA'AL Solutions, LLC provides support to the Air Force (AF) Family Advocacy Program (FAP) and is responsible for staffing qualified Licensed Clinical Social Workers, Licensed Registered Nurses, Certified Victim Advocates, and Program...
Full time
Work at office
Local area
Immediate start
Flexible hours
Night shift
IVA'AL SOLUTIONS LLC
Barksdale Air Force Base, LA
3 days ago
Gastroenterologist
...ability to omit facilities you dont want to match with. Lastly, Metropolis operates off sincerity and integrity; job postings will never claim a job is located in the city when it is actually over an hour away.Im already set to interview! I really like Metropolis and love...
Claims
Confidential
Shreveport, LA
3 days ago
Bartender
...Previous bartending experience is a plus About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken...
Claims
Full time
Part time
Casual work
Immediate start
Flexible hours
Chili's Grill & Bar
Shreveport, LA
1 day ago
Life/Health Insurance Position - State Farm Agent Team Member
...identify insurance products for customers. Explain policy features, benefits, and exclusions to customers. Assist customers with claims and policy changes. Develop and maintain customer relationships. Stay updated on industry trends and new product offerings....
Claims
Jeremiah Wilson - State Farm Agent
Bossier City, LA
2 days ago
Host
...when necessary No experience necessary About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken...
Claims
Full time
Part time
Casual work
Immediate start
Flexible hours
Chili's Grill & Bar
Shreveport, LA
2 days ago
Field Roof Inspector - (Shreveport, LA)
...Job Description Job Description Hancock Claims Consultants specialize in Ladder Assist and Property Inspection Services, collaborating directly with numerous insurance agencies for efficient claims management. At Hancock, we are at the forefront of claims resolution...
Claims
Permanent employment
For contractors
Hancock Claims Consultants Technicians
Shreveport, LA
16 days ago
Independent Insurance Claims Adjuster in Shreveport, Louisiana
...adjusting experience is required for career-entry applicants. Are you interested in building a career as an Independent Insurance Claims Adjuster? With continued storm activity and catastrophic weather events across the country, experienced and properly trained...
Claims
Full time
Flexible hours
MileHigh Adjusters Houston Inc
Shreveport, LA
more than 2 months ago
Access Manager - Admitting
...financial clearance issues.Revenue Cycle SupportPartner with Revenue Cycle, Business Office, and Clinical Departments to improve clean claim rates.Monitor registration accuracy and reduce preventable denials.Ensure timely resolution of insurance and patient account issues....
Claims
Work at office
Shift work
Willis-Knighton Health System
Shreveport, LA
4 days ago
As Needed Field Investigator- Shreveport, LA
...licensed investigator looking for flexible hours while providing expert investigative services. We investigate all types of insurance claims including workers' compensation, suspected fraud, liability and aimed at mitigating expenses for our clients and delivering high-...
Claims
Flexible hours
J T Becker & Co Inc
Shreveport, LA
9 days ago
Line Cook
...and beverage service and preparation position About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand...
Claims
Full time
Part time
Casual work
Immediate start
Flexible hours
Shift work
Chili's Grill & Bar
Shreveport, LA
2 days ago
Server Assistant - Busser
...experience for every guest Prior experience a plus About Us: Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for big mouth burgers, house smoked ribs, full on fajitas, and hand...
Claims
Full time
Part time
Casual work
Immediate start
Flexible hours
Weekend work
Weekday work
Brinker International Inc
Shreveport, LA
1 day ago
Busser
...quickly in a fast-paced, high-volume environment About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand...
Claims
Full time
Part time
Casual work
Immediate start
Flexible hours
Shift work
Weekend work
Afternoon shift
Chili's Grill & Bar
Bossier City, LA
2 days ago
Server
...experience for every guest Prior experience a plus About Us: Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for big mouth burgers, house smoked ribs, full on fajitas, and hand...
Claims
Full time
Part time
Casual work
Immediate start
Flexible hours
Weekend work
Weekday work
Brinker International Inc
Shreveport, LA
2 days ago
Assistant Warehouse Manager
...to ensure customer satisfaction is met Oversee receiving functions and inspecting incoming freight material Process freight claims with 3rd party carriers Uphold safety standards and proper equipment use procedures Working with sales team to create daily delivery...
Claims
Local area
Consolidated Electrical Distributors
Shreveport, LA
2 days ago
SIU Field Investigator
...directly to consumers. Job Description This job is responsible for investigating and analyzing complex, multi-discipline coverage and claims that have been referred to the special investigation unit (SIU) for potential fraud. This role typically handles a combination of...
Claims
Sacbar
Shreveport, LA
5 days ago
QA/Expeditor
...and encouraging No experience necessary About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken...
Claims
Full time
Part time
Casual work
Immediate start
Flexible hours
Chili's Grill & Bar
Bossier City, LA
3 days ago
Billing Specialist
...maintaining a positive work environment. As a Billing Specialist, you will play a crucial role in ensuring accurate and timely processing of claims, payments, and reports. Your expertise will contribute to the overall success of our organization. Responsibilities Review and...
Claims
Full time
Work at office
Rehab Services of Louisiana
Bossier City, LA
5 days ago
Food Runner
...for every Guest Prior experience a plus About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand...
Claims
Full time
Part time
Casual work
Immediate start
Flexible hours
Weekend work
Weekday work
Chili's Grill & Bar
Bossier City, LA
3 days ago
Customer Retention Specialist - State Farm Agent Team Member
...matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help...
Claims
Work at office
Paul McMurry - State Farm Agent
Bossier City, LA
2 days ago
Remote Immigration Attorney Bilingual (Spanish)
An innovative immigration law firm is seeking a bilingual associate attorney to join their fully remote team. This role offers a unique opportunity to work with a diverse clientele, primarily Spanish-speaking, and to provide essential legal support in immigration matters...
Remote work
Jobot
Shreveport, LA
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Claims Advocate. Be the first to apply!