Systems Technician

Why Work at BYU


As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life."


Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth-all situated within a beautiful and historic campus-make it hard to imagine a more inspiring place to work.


Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.


Systems Technician

The AV systems technician will use a documented audio-visual system design to integrate a turn-key, fully functional AV system. This includes the physical installation of equipment, cable pulls, terminations, troubleshooting, equipment configuration and quality assurance activities. The systems technician leads a crew of student technicians, providing technical training and leadership to inexperienced workers. The technician also performs on-call problem resolution.

What you will be doing in this position

Installation

• Physical installation of AV system components (projectors, TV's, racks, equipment, etc.): Understand and execute proper installation methods, following local codes and safety guidelines.
• Know and properly use installation tools.
• Connect devices together: Understand the different signal types, wire types and terminations.
• Configure & program AV devices.
• Provide quality assurance activities that ensure that the installed system is functioning as designed.
• Field Engineering: using best practices, codes, and industry standards, determine pathways, mounting methods, project and site logistics, etc.

Supervision, Coaching, and Leadership

• Lead assigned student technicians in AV install.
• Provide on-the-job training for student technicians.
• Collaborate and work with other full-time technicians.
• Participate in and on occasion, lead team training.

Manage Projects

• Project fulfillment: understand the scope, requirements and intended user experience of a project and then install the project according to those requirements.
• Coordinate with other trades when needed.

System diagnostics and fault resolution

• On call: respond to customer calls, both remotely and in person, to resolve problems with campus AV systems (technical problems and user error).
• Repair AV systems: identify and correct problems in a non-functioning AV system.

Professional Development and Training

• Participate in on-the-job learning opportunities.
• Take online and in-person courses in audio visual technology, methods and processes.

What qualifies you for this role

This position provides an opportunity for people of varying levels of skill. If you have a lot of education, experience, and skill, we'll compensate you accordingly. If you are early in your career, this could be a great opportunity for you, too. Different levels of pay are assigned by the hiring department depending on experience/education/skills and business needs.

• Level 50: 1 year of related experience. ($25.00-$32.50)
  
• Level 51: 2-3 years of experience or equivalent combination of related training/education & experience. ($28.25-$36.25)
  
• Level 52: 4 years of experience or equivalent combination of related training/education & experience. ($31.25-$40.50)
  

Skills, abilities, knowledge, licenses, certifications:

Technical Skills

• Install, configure, troubleshoot, and maintain audio, video, and integrated AV systems
• Set up and operate sound reinforcement systems, microphones, mixers, amplifiers, and speakers
• Install and maintain video displays, projectors, video walls, and presentation systems
• Configure and support AV control systems and signal distribution equipment
• Knowledge of analog and digital audio/video signal flow
• Structured cabling installation and termination (CAT5e, CAT6, fiber optic, HDMI, SDI, and related AV cabling)
• Utilization of AV testing, calibration, and diagnostic equipment
• Basic networking concepts for AV-over-IP systems (wired and wireless)
• Reading and interpreting technical drawings, schematics, and system diagrams

Audio Visual Systems Knowledge

• Audio and video transmission methods, standards, and protocols
• Digital signal processing (DSP) concepts
• Video conferencing and unified communications platforms
• AV control systems and automation technologies
• Communication media, signal routing, and distribution technologies

Licenses and Certifications

• CTS (Certified Technology Specialist)
• CTS-I (Certified Technology Specialist - Installation)
• CTS-D (Certified Technology Specialist - Design)
• Manufacturer certifications (e.g., Crestron, Extron, Q-SYS, Biamp, Shure, Dante)
• OSHA Safety Training Certification
• Lift and ladder safety certifications

Abilities

• Work independently and as part of a technical team
• Communicate effectively
• Manage multiple projects and prioritize tasks
• Lift and move AV equipment safely and work at heights when required
• Provide professional customer service and technical support during events and installations
• Maintain accurate documentation, and system configurations

What we offer in return:

This position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)

• Generous vacation and sick time, plus 13 paid holidays

• Employee assistance program, available to the employee and all members of their household

• Tuition benefits for employees and eligible family members

• Access to athletic facilities

• Excellent medical/dental benefits

• Short/long term disability benefits

• Paid parental and maternity leave

• Wellness program

• Free on-campus parking

• Free UTA passes for employee, spouse, and qualified dependents

• Discounts at the BYU Store and for many events at BYU

Pay Grade: 50-52

Typical Starting Pay: $25.00-$40.50/hr ($52,500-$84,500)

The actual compensation offered will take into consideration internal equity and may vary based on the candidate's job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!