Receptionist

Receptionist

The Receptionist serves as the first point of contact for visitors and callers, providing professional customer service at the front desk, managing incoming calls, maintaining office security procedures, and supporting administrative tasks such as data entry and meeting scheduling.

Responsibilities

• Greet and welcome visitors in a professional and friendly manner at the front desk.
• Direct and announce visitors to the appropriate person or department.
• Answer, screen, and forward inbound phone calls promptly and accurately.
• Handle outbound calls as needed to support office operations and customer service.
• Maintain office security by following established safety procedures at the reception desk.
• Control access to the facility by monitoring the visitor logbook and issuing visitor badges.
• Update calendars and schedule meetings, ensuring accuracy and timeliness.
• Perform data entry tasks to support administrative and office functions.
• Provide general administrative support to the office as required.
• Deliver consistent, high-quality customer service to visitors, callers, and internal staff.
• Demonstrate reliability by adhering to scheduled hours and completing assigned tasks on time.

Essential Skills

• Proven customer service experience in a receptionist or front desk role.
• Experience handling inbound and outbound phone calls in a professional environment.
• Administration experience supporting office operations.
• Strong data entry skills with attention to accuracy and detail.
• Proficiency with Microsoft Office applications.
• Demonstrated reliability and dependability in previous roles.
• Experience scheduling meetings and updating calendars.
• Ability to manage multiple tasks while maintaining a calm and professional demeanor.
• Clear and professional verbal communication skills.

Additional Skills & Qualifications

• Prior administrative support experience in an office or reception environment.
• Comfort working with visitor management processes such as logbooks and badges.
• Strong organizational skills and ability to prioritize tasks effectively.
• Ability to maintain confidentiality and follow security procedures.
• Professional telephone etiquette and interpersonal skills.

Work Environment

This role is based at an on-site front desk in a professional office environment. The standard schedule is Monday with hours from 7:00 AM to 2:00 PM, including a one-hour lunch break. The position involves frequent interaction with visitors and staff, regular use of office equipment and Microsoft Office software, and consistent adherence to security and access control procedures. A professional appearance and demeanor are expected while working at the reception desk.

Job Type & Location

This is a Contract to Hire position based out of Chesapeake, VA.

Pay and Benefits

The pay range for this position is $16.00 - $19.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Chesapeake, VA.

Application Deadline

This position is anticipated to close on Oct 16, 2026.