Greenway Ford - Service Director

Job Details Job Location: Greenway Ford - Orlando, FL 32817 Greenway Ford, a leading automotive dealership and service center, is actively seeking a Service Director to join our dynamic team. We are in search of an accomplished professional with extensive experience in automotive service, a deep understanding of industry trends and technology, and a commitment to progressive leadership. The ideal candidate will possess strong leadership skills, excel in process implementation, and have a passion for developing people. Key Responsibilities Leadership Excellence: Lead, inspire, and motivate the service team to consistently achieve exceptional results and uphold Greenway Ford's standards of excellence. Guest Satisfaction: Enhance the service experience for customers by overseeing and improving service processes, maintaining high levels of guest satisfaction, and ensuring a customer-centric approach. Cultural Contribution: Foster a winning culture within the service department by promoting teamwork, positive energy, and a winning attitude among team members. Team Development: Play a key role in the development of team members through effective coaching, training, and performance management. Employee Retention Strategies: Implement strategies to enhance employee retention and satisfaction within the service department, creating a positive work environment. Process Optimization: Develop and implement efficient processes that enhance service operations, driving efficiency and positive results. Results-Driven Approach: Set and achieve performance targets and goals to drive positive outcomes in the service department. Desired Qualifications Extensive automotive service experience. Knowledge of Ford, Mobile Service, CDK, Status+ is a plus. Embrace of technology and progressive approaches in the automotive service industry. Benefits Competitive salary with performance-based incentives. Health, dental, and vision insurance options. 401(k) retirement savings plan. Opportunities for career growth and advancement. Employee discounts on products and services. Greenway Ford is an equal opportunity employer and values diversity in the workplace. #J-18808-Ljbffr Greenway Automotive