General Manager
Sonic Drive-In
Sonic Drive-In General ManagerAs a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include: hiring, training, managing, supervising, directing, and developing great people ready to serve a SuperSONIC experience to every guest; demonstrating a fair, firm, fun leadership approach, and leading by example; managing a profit and loss statement to exceed expectations every week, month, and year; swiftly resolving employee concerns with a thoughtful approach; celebrating team successes and coaching for better performance; setting expectations and providing clear and continuous feedback; creating an upbeat positive atmosphere during the shift that makes work fun; helping employees understand the big picture and their role by sharing the why behind tasks; understanding how to use metrics to evaluate Drive-In performance and make necessary improvements; getting out in the community, making a difference, and growing sales for your Drive-In and the brand; maintaining and enforcing SONIC safety and sanitation standards; and relentlessly complying with all federal, state, and local laws and regulations.What You’ll Need: prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion); high standards for self and the team; positive attitude, especially during rushes or stressful situations; resiliency trying different approaches to solve a problem; working to get better every day; eagerness to learn and grow professionally and personally; ability to prioritize and complete tasks accordingly; excellent leadership and communication skills; associates degree in Business or related field preferred (subject to franchise discretion); willingness to work irregular hours, including nights, weekends, and holidays.Additional General Manager Requirements: high school diploma or equivalent required; advanced studies in business, restaurant management or related fields are preferred; minimum of two (2) years of restaurant management experience (QSR preferred); experience running shifts without supervision; required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays; knowledge of recruiting, interviewing and selection practices; knowledge of federal and state labor laws as well as local health and sanitation laws and regulations; leadership and supervisory practices and skills; effective verbal and written communication skills; basic accounting and computer skills; ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems; problem solving, decision-making and conflict-resolution skills; willingness to abide by the appearance, uniform and hygiene standards at SONIC.
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