B2B eCommerce Platform Analyst

Position Overview

We are looking for a dynamic and technically savvy B2B eCommerce Platform Analyst to support and enhance our ORO Commerce (B2B) portals.

In this role, you will act as the key connector between business stakeholders, customers, and technical teams—driving platform performance, optimizing user experience, and delivering scalable solutions that align with business goals. This is an excellent opportunity for someone who enjoys owning a platform, solving complex problems, and making a measurable impact.

What You’ll Do

Drive Business & Platform Solutions

• Gather, analyze, and translate business needs into clear requirements, user stories, and workflows
• Identify gaps and recommend scalable, user-focused solutions
• Support roadmap planning and prioritize enhancements that drive business value

Own & Optimize the Platform

• Manage day-to-day operations of the ORO Commerce / Magento B2B platform
• Maintain catalogs, pricing, customer structures, and workflows
• Partner with IT and vendors to resolve issues, improve performance, and ensure platform stability
• Ensure data accuracy and consistency across systems

Support Integrations & Technical Execution

• Collaborate on integrations between eCommerce platforms and ERP/enterprise systems
• Review APIs, technical specs, and system impacts for enhancements
• Lead testing efforts including UAT, release validation, and data quality checks
• Support data mapping, migrations, and performance/load testing

Lead Projects & Deliver Results

• Manage small to mid-sized projects from planning through execution
• Develop timelines, track progress, and communicate status to stakeholders
• Facilitate cross-functional collaboration and ensure on-time delivery

Partner, Train & Influence

• Serve as the go-to expert for platform functionality and enhancements
• Provide training, documentation, and ongoing user support
• Communicate updates, releases, and best practices across the organization

What You Bring

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field
• 3–5+ years of experience supporting eCommerce platforms or digital solutions
• Hands-on experience with ORO Commerce or Magento B2B preferred
• Strong understanding of B2B eCommerce (catalogs, pricing, customer hierarchies, order workflows)
• Technical acumen with APIs, integrations, and system architecture
• Excellent communication, organization, and stakeholder management skills

Nice to Have

• Experience integrating eCommerce platforms with ERP systems (Oracle E-Business a plus)
• Background in QA testing, UAT coordination, and release management
• Experience working directly with customers or external partners

Why This Role

• High visibility role with direct impact on customer experience and business growth
• Opportunity to own and shape a critical B2B platform
• Collaborative, fast-paced environment with cross-functional exposure