Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

$16 per hour

McDonald's

BENEFITS

  • $16/ hour

  • 50% discount on meals

  • PTO / Sick Time

  • Training and advancement opportunities

  • Flexible hours to fit your needs

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description:

McDonald's Works for Me.

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

•Greeting guests and communicating with them while ordering

•Offering help with using the ordering kiosks

•Offering assistance to those in need of some extra hands

•Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else

•Ensuring kids receive a kid treat

•Handling any concerns

•Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at a McDonald’s restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

• Competitive pay

• Unpaid Leaves of Absence

• Education through Archways to Opportunity including opportunities to earn a High • • • School degree, college tuition assistance and English classes as a second language

• Discount programs

• Meal discounts

• Free Uniforms

• Flexible scheduling

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_979117D8-FC4F-4ADA-985B-92CD92F553E1_110677

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Buffalo, NY vacancy
  •  ...A leading real estate company is seeking a Client Experience Specialist who will manage non-licensed aspects of real estate transactions. This fully remote role requires strong multitasking and communication skills to ensure a seamless experience during the sales process... 
    Suggested
    Remote work

    Anywhere Real Estate

    Buffalo, NY
    4 days ago
  •  ...T.J. Maxx - 3670 Mckinley Pkwy., Buffalo, NY 14219, United States of America [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach Associates on... 
    Suggested
    Immediate start

    TJ Maxx

    Buffalo, NY
    1 day ago
  •  ...Trains and mentors Associates on front end principles and loyalty programs; Assigns registers and coordinates breaks; manages POS coverage; Addresses customer concerns promptly and maintains positive customer experience; Ensures adherence to labor laws and store policies... 
    Suggested

    TJX

    Buffalo, NY
    3 days ago
  • $103k - $171.6k

     ...Overview: As a Lead Experience Strategist within the Enterprise Transformation Enablement team, you will be part of a team of design, agile and change management practitioners dedicated to transforming how the bank solves the highest priority bank problems. You will... 
    Suggested
    Work experience placement
    Work at office
    Remote work

    M&T Bank

    Buffalo, NY
    3 days ago
  •  ...We believe that taking care of our guests begins with taking care of our crew, and we try to do an amazing job with both. No insane...  ...someone's day by offering them a comfortable, enjoyable dining experience where quality food and drinks make all the difference. We're... 
    Suggested
    Full time
    Part time
    Shift work

    TradeJobsWorkForce

    Williamsville, NY
    4 days ago
  • $17 - $20.25 per hour

     ...Catering Lead At Panera At Panera, our people come first. If you're looking for a place...  ...in our catering operations. You help guests plan and choose delicious, familiar and fantastic...  ...for our guests. Create memorable experiences with warm, friendly service, effective... 
    Full time
    Local area
    Flexible hours
    Shift work
    Night shift

    Panera

    Blasdell, NY
    4 hours ago
  • $300k

     ...Requirements ~ Customer service experience At Wegmans, we've always believed we...  ...opportunities at Wegmans Food Markets, a leading grocery store chain known for its exceptional...  ...and unforgettable experiences for our guests. Learn More Life at Wegmans: Culinary... 
    Full time
    Part time
    Summer internship
    Local area
    Immediate start
    Worldwide
    Home office
    Relocation package
    Flexible hours
    Shift work
    Night shift

    Wegmans Food Markets

    Depew, NY
    6 days ago
  • $45k - $55k

     ...Team Member Experience Coordinator Founded in 1959, the Buffalo Bills are one of the most storied franchises in the National Football...  ...Americans (AHL). Job Summary The Full Time Coordinator in the Guest Experience department, reporting to the Manager of Guest... 
    Hourly pay
    Full time
    Temporary work
    Part time

    Buffalo Bills

    Orchard Park, NY
    2 days ago
  • $25 - $50 per hour

     ...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Tonawanda. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training... 
    Shift work
    Night shift
    Weekend work

    Airport Security Careers

    Tonawanda, NY
    3 days ago
  • $18 - $35 per hour

     ...expert-trained Waxologists that help every guest feel confident in their own skin! *]:...  ...anchor="true" data-turn="assistant" Lead Waxing Specialist / Trainer (Licensed Esthetician...  ...based on performance and customer experience All Radiant Waxing wax specialists... 

    Radiant Waxing

    Williamsville, NY
    2 days ago
  • $17 - $19 per hour

     ...Dog Daycare Shift Lead / Kennel Supervisor (Part-Time) Camp Bow Wow - West Seneca, NY 31 N. America Drive, West Seneca...  ...opportunity for someone with kennel, daycare, or animal handling experience who is ready to step into a supervisory role and grow within a... 
    Hourly pay
    Part time
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Weekday work

    BeneCare Dental Plans

    West Seneca, NY
    2 days ago
  •  ...patients/residents, associates, visitors and others (including guests or catered events). Ensure adherence to standardized recipes, menus...  ...In lieu of degree, equivalent training obtained through work experience will be acceptable HACCP/Serf - Safe certification preferred... 
    Full time
    Work experience placement
    Local area
    Shift work
    Weekend work
    Afternoon shift

    Catholic Health System

    Buffalo, NY
    2 days ago
  • $19 per hour

    ~MUST HAVE SECURITY EXPERIENCE ~ MUST HAVE A CURRENT/VALID/UNEXPIRED NYS GUARD CARD Must have excellent communication skills and have...  ...Regular Security Officer shifts is $18.00/hr.       Lead Officer   We help make your world a safer place. Securitas... 
    Weekly pay
    Local area
    Worldwide
    Flexible hours
    Shift work
    Weekend work

    Securitas Security Services USA, Inc.

    Buffalo, NY
    3 days ago
  •  ...Shift Manager Summary: The Shift Lead is responsible for managing the daily operations of the Moe's Southwest Grill. Responsible for...  ...the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring... 
    Work at office
    Remote work
    Shift work

    Moes Southwest Grill Group

    Buffalo, NY
    2 days ago
  •  ...Sr. Ops Lead – Data Center Facilities Join an industry-defining infrastructure provider that builds and operates hyperscale environments...  ...outcomes. ~ Strong vendor-management and negotiation skills; experience partnering with colo providers and OEMs. ~ Clear, concise... 
    Local area

    Blue Signal Search

    Buffalo, NY
    53 minutes ago
  • $12 - $24.33 per hour

     ...Follett Higher Education is a drug-free workplace environment. Pay Range $12.00-$24.33/hour ~1-3 years of relevant experience. ~ Associate's Degree or equivalent preferred. ~ Able to consistently walk and stand, lift 25-50 pounds, and move merchandise... 
    Full time
    Flexible hours
    Afternoon shift

    Follett

    Buffalo, NY
    4 hours ago
  • $80k - $120k

     ...inside and outside of work. Job Title : Internal Controls Lead Reporting To: Internal Controls Manager Work...  ...finance, or a related field. Over three (3) years of relevant experience in internal controls, internal audit, public accounting, or related... 
    Local area
    Flexible hours

    Moog

    Buffalo, NY
    2 days ago
  • $22 per hour

     ...Key Supervisor Position Up to $22 per hour depending on experience and geographic location / local market demand Early Close / No...  ...attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience. We have... 
    Hourly pay
    Casual work
    Local area
    Flexible hours
    Shift work
    Weekend work

    Bob Evans

    Buffalo, NY
    2 days ago
  •  ...drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services.... 
    Work experience placement
    Seasonal work
    Local area
    Shift work

    Walgreens Boots Alliance

    Lackawanna, NY
    2 days ago
  •  ...ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities...  ...employees, according to company standards. -Concierge- Manage guest experience by informing guests of various activities and dining around the... 
    Local area
    Night shift

    TradeJobsWorkForce

    Buffalo, NY
    1 day ago
  • $17.5 - $21.88 per hour

     ...Beauty Lead The Beauty Lead will provide a personalized shopping experience to customers around selling beauty products by leveraging product knowledge as well as the Connect, Inspire, Engage service model. Priority will be driving sales and customer service, incorporating... 
    Hourly pay

    JCPenney

    Williamsville, NY
    16 hours ago
  • $22 - $30 per hour

     ...management with correcting ethical and compliance issues and problems Leads and participates in teams by using and sharing resources...  ...Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected... 
    Hourly pay
    Minimum wage
    Full time
    Temporary work
    Part time
    Work at office

    Walmart

    Buffalo, NY
    1 day ago
  •  ...Job description Position Title: Department Lead Reports to: Store Manager/CO manager/ ASM / Merchandise manager Department: Receiving...  ...all customers with a Courteous, Fast and Friendly shopping experience. When needed, assists in other departments and Front-end as directed... 
    Night shift
    Weekend work

    Forman Mills

    Cheektowaga, NY
    2 days ago
  • $85k - $125k

     ...Senior Subcontract Lead Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting...  ...chain, or business. Greater than 7 years of progressive experience in the industry of manufacturing or engineering in either... 
    Relocation package
    Flexible hours

    Moog

    Buffalo, NY
    2 days ago
  • $19 per hour

     ...Job Description MUST HAVE SECURITY EXPERIENCE MUST HAVE A CURRENT/VALID/UNEXPIRED NYS GUARD CARD Must have excellent communication...  ...wage for Regular Security Officer shifts is $18.00/hr. Lead Officer We help make your world a safer place.... 
    Weekly pay
    Local area
    Worldwide
    Flexible hours
    Shift work
    Weekend work

    Securitas

    Buffalo, NY
    3 days ago
  • $105k - $125k

     ...Procurement Lead Overview: StaffBuffalo is working with a high-quality manufacturing organization to hire a Procurement...  ...Operations, Business, or related field preferred ~5+ years of experience in procurement, supply chain, or inventory management within a... 

    StaffBuffalo

    Tonawanda, NY
    4 days ago
  • $18 - $19 per hour

     ...Title: Custodial Lead Job Description: Job Overview The Custodial Lead will be responsible for the cleanliness and...  ...at any time with or without notice. Education and/ or Experience: High school diploma / GED required. At least 1-year related... 
    Hourly pay
    Immediate start
    Monday to Friday
    Shift work

    SBM Management Services

    Buffalo, NY
    3 days ago
  • $20 - $23 per hour

     ...globe, helping to solve their future problems today. We're the leading integrator of payment and information technology and services...  ...degree, or equivalent, plus a minimum of four years of call center experience. Microsoft Office Professional proficiency is required.... 
    Work at office
    Worldwide
    Shift work

    Cubic

    Amherst, NY
    1 day ago
  • $20.5 per hour

     ...Wash, we’re committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first...  ...us in become the most admired car wash business! As a Team Lead at GO Car Wash, you’ll help site managers with the daily... 
    Work experience placement

    GO Car Wash

    Tonawanda, NY
    2 days ago
  • $19 per hour

     ...Lead Officer Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We...  ...their Security Officers clear guidance and leadership. If you have experience in the security industry and want to take the next step in your... 
    Weekly pay
    Worldwide
    Flexible hours
    Shift work

    Securitas

    Buffalo, NY
    12 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!