Contact Team Lead (CST)

Contact Team Lead (CST)

V2X

Hattiesburg, Mississippi, United States

This position description is subject to change at any time as needed to meet the requirements of the program or company. Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Contact Team Lead (CST) - Camp Shelby, MS

Provides Subject Matter Expertise for heavy equipment (HVAC and Generators). Ability to provide site surveys, pack and unpack materials, and equipment functional checks, and troubleshooting on heavy equipment. Perform repairs, preventative and maintenance on heavy equipment. Trains field technicians on heavy equipment maintenance. Updates maintenance records in InSITE. Provides daily status reports to stakeholders. Performs instruction on operations and maintenance of specialized equipment.

Travel: Will be required up to 90% of the time to include OCONUS.

U.S. Citizenship: U.S. citizenship is required for this position.

Clearance: Candidates must be able to obtain and maintain an NACI clearance.

Responsibilities

Responsibilities:

• Performs repairs, preventive and maintenance on HVAC / Generator equipment
• Provide site surveys, packing and unpacking materials, and equipment functional checks, and troubleshooting on heavy equipment.
• Creates and updates maintenance records in Maximo and InSITE.
• Performs instruction on operations and maintenance on specialized equipment.
• Provides daily status reports.

Material and Equipment Directly Used:

HVAC diagnostics and refrigerant service tools, digital multimeter and clamps, Generator load test equipment, engine diagnostics tools, hand tools, DOT vehicle inspection tools, and heavy duty vehicle diagnostic scanner.

Working Environment:

• 90% of the regular work environment are simulation facilities either onsite or a Point of Need (PoN) location wherever training is being conducted.
• 10% of the regular work is within an office environment.

Physical Activities:

• Physical activities include stooping, bending, lifting and/or carrying up to 35 lbs.
• Walking and standing for extended periods is likely.

Qualifications

Required Education / Certifications:

• EPA Section 608 Certification
• DOT Inspector Course Certification or credential
• Forklift Certification Credential

Required Experience:

• At least (five) 5 years of experience with Heavy Equipment Maintenance.
• Leading / Training individuals.
• Coordinating and executing comprehensive site surveys, and handling the packing, unpacking, and safe transportation of materials and equipment.
• Installing, de-installing, and conducting function checks and troubleshooting of complex systems.
• Operating forklifts.
• Designing training device components.
• Updating maintenance records and providing accurate daily status reports.
• Performing depot level maintenance, ensuring operational efficiency and reliability.

Experience with Microsoft office suite.

Clearance Requirement:

Candidates must be a U.S. Citizen and able to obtain / maintain an NACI clearance.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.