Assistant Store Manager

Job Summary

The Assistant Store Manager supports the Store Director in overseeing daily grocery store operations, ensuring exceptional customer service, maintaining inventory levels, supervising staff, and achieving sales and profitability goals. This role helps create a clean, safe, and productive shopping environment while assisting with operational compliance.
Key Responsibilities
Store Operations

• Assist in managing day-to-day store operations and workflow.
• Ensure the store is clean, organized, fully stocked, and visually appealing.
• Monitor product displays, merchandising standards, and promotional activities.
• Open and close the store as needed.

Team Leadership

• Supervise, coach, and motivate store employees.
• Assist with hiring, onboarding, and training new team members.
• Create employee schedules and manage labor costs.
• Address employee concerns and support performance improvement initiatives.

Customer Service

• Deliver outstanding customer service and resolve customer issues promptly.
• Handle customer complaints and escalated service concerns.
• Promote a positive shopping experience and customer loyalty.

Inventory Management

• Monitor inventory levels and coordinate product ordering.
• Ensure accurate receiving, stocking, and rotation of merchandise.
• Reduce shrinkage through proper inventory control procedures.
• Conduct inventory counts and audits as required.

Financial Responsibilities

• Assist in meeting sales and profitability targets.
• Monitor cash handling procedures and ensure accurate register operations.
• Prepare reports and analyze store performance metrics.
• Support loss prevention and cost-control efforts.

Compliance & Safety

• Ensure compliance with company policies and food safety regulations.
• Maintain health, safety, and sanitation standards.
• Support security procedures and loss prevention programs.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• 2-5 years of retail, grocery, or supermarket management experience.
• Strong leadership and team-building skills.
• Excellent customer service and communication abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with POS systems, inventory software, and basic computer applications.

Physical Requirements

• Ability to stand and walk for extended periods.
• Lift and carry up to 50 pounds.
• Bend, stoop, reach, and perform other physical tasks associated with retail operations.

Preferred Skills

• Problem-solving and decision-making abilities.
• Strong organizational and time-management skills.
• Inventory control and merchandising experience.
• Cash management and financial reporting knowledge.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Reports To: Store Director
FLSA Status: Non-Exempt


This position plays a key role in ensuring efficient store operations, driving sales performance, and delivering an exceptional customer experience.

Why You'll Love Working at Vintage Grocers:

• Amazing earning potential, paid weekly!
• A value-based culture that will engage and empower your growth and development
• Opportunity for growth
• Benefits available - Including medical, dental, vision, and 401K (Based on position and after probationary period is complete)
• 20% discount
• $55 credit to SR Max shoes