Food & Beverage Systems Administrator

Food & Beverage Systems AdministratorKraft Sports and Entertainment - Foxborough, MA 02035OverviewSalary Range $85,000.00 - $101,000.00 Salary Position Type Full Time Job Shift Day Education Level Bachelor's DegreeDescriptionThe F&B Systems Administrator is a hybrid role responsible for both administering and optimizing Food & Beverage applications and delivering data-driven insights that enhance business operations.This position ensures the effective setup, use, and maintenance of F&B systems while also analyzing operational performance, generating actionable insights, and supporting continuous improvement across event-related functions.Duties and ResponsibilitiesF&B System Ownership & SupportServe as the primary administrator and SME for assigned F&B applications, particularly inventory managementOwn ongoing system configuration, event readiness, user administration, data integrity, and issue resolution for assigned F&B applications. Provide second-level support and manage escalations to internal teams or vendors.Own daily and event-based data hygiene support and controlDeliver approved system enhancements and upgrades according to requirements, testing criteria, timelines, and operational-readiness standards, ensuring positive impact on end-user experienceMonitor system performance and act as liaison between business units and vendors.Implementation & Data QualityLead assigned system implementations through requirements gathering, data cleansing, mapping and validation, testing, integration coordination, vendor and stakeholder management, and operational readiness in accordance with established timelines and requirements.Lead business process and workflow design decisions and coordinate integration requirementsProcess Optimization & DocumentationAnalyze existing processes to identify inefficiencies and opportunities for improvement.Process configuration change requests and maintain accurate system documentation.Lead development and maintenance of SOPs, training materials, and user guides.Sports Operations Data InsightsAutomation & Process ImprovementLeverage AI, PowerBI and reporting automation to reduce use of ExcelDrive automation initiatives and opportunities to incorporate AI across sports operations work groups in partnership with department leaders and IT to reduce manual workload and improve efficiency.Operational Analytics & ReportingProduce operational analyses that identify actionable trends in food cost, production, waste, and operational efficiency and support documented business decisions.Assist Director of Project Management and Workforce Administration on strategic data analyses to support executive decision making.Strategic Planning & Business CasesDevelop business cases to support strategic operational projects and long-term planning decisions.Special projects and assignments as business dictates.Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company Policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPAA.Supervisory ResponsibilitiesThis position has no supervisory responsibilitiesSkills and QualificationsBachelor's degree in Business Administration, Operations Management, Data Analytics, Information Systems, or related field.3–5 years of experience supporting or leading system administration, operations analytics, workforce planning, or process improvement.Proficiency with AI, data analysis and visualization tools (Excel, Power BI, SQL preferred).Ability to distill large, complex datasets into clear, actionable insights.Strong communication skills and ability to collaborate across all organizational levels and external vendors.Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.Ability to work nights, weekends, and holidays based on event schedules.Physical DemandsWhile performing the duties of this job, the employee is regularly required to sit and use hands to handle or feelRequired to walk the stadium and effectively communicate verbally with employees and guestsThe employee frequently is required to talk or hearSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focusReasonable accommodation may be made to enable individuals with disabilities to perform the essential functionsWork EnvironmentThe noise level is typically loud on event days but moderate on non-event daysCertificates, Licenses, RegistrationsNone RequiredOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Kraft Sports Group Defunct