Business Analyst

Role: Business Analyst with Insurance

Location: Chicago, IL (onsite)

Duration: Fulltime/Permanent Job

Job Description:

Mandatory Skills:

Must Have :: Insurance Domain specialized in Surety bonds Domain

Surety Bond Types and Processes: Understanding different types of surety bonds (contract, commercial, fidelity bonds) and the processes involved in issuing, managing, and underwriting them.

Agency Management: Understanding the operations and management of insurance agencies, including sales processes, client relationships, and regulatory compliance

Business Analysis:

Skilled in eliciting requirements through meetings with business users and the development team, as well as through document analysis. Capable of distinguishing between user needs and wants

Expertise in conducting gap analysis to identify discrepancies between current processes and future state requirements

Ability to assess the impact of changes on existing systems, processes, and organizational structure

Legacy System Modernization:

Possess in-depth knowledge of the insurance business, with experience in modernizing insurance applications written in legacy technologies such as Delphi and VB. Additionally, have a strong understanding of system architecture, workflows, and data structures

Experience in creating data mapping documents to translate legacy data formats to new system formats

Agile Methodology:

Thorough understanding of Agile principles like iterative development, incremental delivery, and continuous improvement

Proficient in writing clear and concise user stories, breaking them down into manageable tasks, and grouping them into epics and features

Experience working with Scrum (sprints, daily stand-ups, sprint reviews) and Safe Agile Practices

Skilled in creating, assigning, and tracking Jira tickets, ensuring all user stories and tasks are well-documented and progress is monitored

Technical Understanding:

Basic knowledge of programming languages (e.g., SQL, Java, Python) to understand developers' perspectives and facilitate better communication

Familiarity with database concepts, including relational databases, SQL queries, and data modeling

Understanding of system architecture principles, including client-server models, microservices, and cloud computing

Communication and Collaboration:

Strong ability to engage with stakeholders at all levels, from end-users to senior executives, ensuring their needs and expectations are met

Experience in facilitating requirements workshops, brainstorming sessions, and solution design meetings

Skilled in mediating conflicts and finding common ground among stakeholders with differing viewpoints

Required Qualifications

15+ years of experience in Business Analysis in Software Delivery Cycle in Insurance domain

10+ years of experience working in Agile Environments creating Epics, Features, User Stories, Bugs, Product Backlogs and Spikes in JIRA

7+ years of experience working in projects modernizing legacy insurance applications to modern web technologies such as React-JS, Spring boot and microservices

Good understanding of Delphi and MS SQL, including legacy codebases, to effectively refactor, migrate, or integrate components into modern web based architecture

Experience in facilitating Sprint look ahead with Technical Teams and provide guidance on product features

Skilled in creating process diagrams using Microsoft Visio or similar tools (e.g., Lucidchart, Draw.io).

3+ years of experience in migrating data from MS SQL to a modern database solution suitable for web applications (e.g., PostgreSQL, MySQL). Understanding data modeling and schema design.

Certified Scrum Product Owner (CSPO) from Scrum Alliance.

Understanding of user interface (UI) and user experience (UX) design principles to ensure the modernized application is intuitive, responsive, and user-friendly