Network Administrator III

At CF Industries our mission is to provide clean energy to feed and fuel the world sustainably. Our employees are focused on safe and reliable operations environmental stewardship and disciplined capital and corporate management. By joining CF you will be part of a team that brings their varied experiences wide-ranging knowledge and diverse talents together to deliver important work and youll be able to pursue complex exciting opportunities that help you continue to grow and achieve your potential in different areas. Youll take pride in working for a company that lives its values and where you can be yourself at work as part of an authentic team that encourages you to share your views and opinions. Our eight manufacturing complexes in the United States Canada and the United Kingdom an unparalleled storage transportation and distribution network in North America and logistics capabilities enabling a global reach underpin our strategy to leverage our unique capabilities to accelerate the worlds transition to clean energy.

Function: Information Technology

Job Summary:

Network Administrator III is responsible for providing technical expertise in the management of a public and/or private network; tests and analyzes network facilities including network control software routers switches lines modems adapters and servers. Installs supports and/or maintains LANs and/or WANs; evaluates and recommends networking product and software upgrades. Performs technical analyses of software hardware and transmission facilities using various diagnostic tools in support of efficient network operations. Monitors data traffic and controls network resource performance to ensure high-quality transmission. Identifies diagnoses and resolves technical problems related to network failure/integrity and usage of PC hardware and software.

Job Description:

Major Responsibilities

• Configure upgrade and troubleshoot IT infrastructure equipment applications and databases for the purpose of maximizing performance security and reliability. Examples include physical and virtualized servers backup systems phones radios site security cameras and access badging and Active Directory.
• Support users and user groups on all aspects of user-reported problems including software hardware and peripheral equipment. This level of support requires subject matter expertise across different applications.
• Manage issues utilizing established tracking processes including recording issues initial troubleshooting assignment and escalation and closure and follow-up through resolution.
• Participate in site safety programs emergency response and turnaround execution.
• Provide on-call and after-hours support for site users.
• Administer and support site server infrastructure and associated services including physical and virtual servers operating systems storage backup and recovery identity services and integrations with manufacturing and operational technology environments.
• Monitor infrastructure health capacity patching configuration and lifecycle requirements coordinating escalation and remediation with internal teams and third-party service providers when necessary.

Supervisory Relationships

• Position Reports To: Supervisor Site IT
• Subordinate Positions: None

Incumbent Attributes

• Education: Bachelors degree (Information Technology/Computer Science) or its equivalent in a related field is typically preferred. Network certifications such as Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional (CCNP) CompTIA Network are desired.
• Years of experience: 5 Years of related professional work experience may be preferred to complete all essential job functions.
• Other unique job relevant attributes: Strong foundational knowledge in information technology including Cisco equipment and Windows servers. Knowledge about software defined networks (SD-WAN) preferred. Knowledge about Microsofts Azure cloud / M365 environment preferred. On-call and support outside of business hours may be required. Safety training may be required.

Position Scope/Contribution

• Breadth of Scope: Scope is within the Enterprise Information Information Technology and Operational Technology. May work across or interact /coordinate with multiple functions.
• Communications and Interpersonal Skills: Demonstrated ability to communicate complex and technical issues to diverse audiences orally and in-writing in an easily understood authoritative and actionable manner.
• Complexity: Applies technical and analytical thought processes to unique and novel challenges.
• Decision Making Authority: Decisions are governed by established policies and procedures within normal job duties based on prior similar situations and precedents. Seeks guidance and decision-making from manager for exceptions.
• Financial Accountability: Decisions made do not impact profit or loss financials.
• Strategic Influence: Does not impact strategic and operational planning and execution.

FMLA: