Case Manager - Behavioral Health

Case Manager Non-Clinician

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Rushford Center, one of Connecticut's leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.

The Case Manager Non-Clinician works with individuals with mental health and/or substance use disorders to help them achieve and maintain overall wellness and independent functioning. Assessing client needs, planning and linkage to appropriate services, and advocacy are essential job functions. Coordinates and provides services within an integrated and recovery-oriented system of care.

Job Responsibilities

1. Assesses client needs and develops, with the client and the Clinical Team, treatment goals and focus.
2. Presents case review to Treatment Team, resulting in a multidisciplinary Treatment Plan.
3. Anticipates problems and utilizes strategies to avert crises. Provides appropriate crisis intervention, when necessary.
4. Provides supportive interventions to clients including direct group modality to assist clients with treatment plan goals, including involving family members, as appropriate, in the treatment process.
5. Orients clients to their level of care, their client rights, Rushford rules and regulations, and expected outcomes.
6. Collaborates with clients to develop realistic discharge plans, and helps plan for the successful implementation by clients. Completes discharged client records as per Rushford policy.
7. Utilizes community resources and makes appropriate referrals in support of the Treatment and Continuing Care Plans.
8. Maintains up-to-date and accurate client records and administrative data/reports consistent with Rushford policies that reflect the client's course of treatment and progress toward the goals in the Treatment Plan.
9. Performs other duties as required.

Qualifications

• Associate's degree
• Bachelor's degree in mental health or human service discipline is preferred
• Minimum of 2 years of previous work experience with individuals with mental health and/or substance use disorders
• Requires current, valid Connecticut driver's license
• Able to qualify for Public Service License is preferred

As a Hartford HealthCare entity, Rushford provides eligible employees with an extensive benefits package consisting of:

• Medical and dental benefits
• 401(k) plan with employer match
• Generous paid time off with accrual starting on the date of hire, including seven paid holidays
• Additional voluntary benefits as well as employee discount programs

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.