Operations Supervisor - 1st. Shift

NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com. This position starting pay is $73,000. SUMMARY: The Operations Supervisor is responsible for overseeing day‑to‑day warehouse operations across assigned shifts, teams, or accounts while ensuring operational efficiency, safety compliance, and customer service expectations are consistently met. This role provides direct leadership to operations staff, drives productivity and performance outcomes, and supports operational planning, staffing, and continuous improvement initiatives. The Operations Supervisor exercises independent judgment and serves as the primary on‑site operational leader in complex locations, operating between frontline execution and management oversight. Essential Duties and Responsibilities: Lead, direct, and coordinate daily warehouse operations to ensure safe, efficient, and accurate execution of shipping, receiving, inventory control, and material handling activities Provide direct leadership, coaching, and accountability for operations staff, including work prioritization, staffing alignment, and real‑time operational decision‑making Monitor productivity, labor utilization, quality, and service level metrics; analyze trends and implement corrective actions or process improvements Support workforce planning activities including scheduling, onboarding, training, performance feedback, and corrective action in partnership with management Ensure compliance with OSHA regulations, company safety policies, security procedures, and operational standards Serve as the primary escalation point for customer issues, operational disruptions, and employee concerns; drive resolution and communicate outcomes Coordinate with cross‑functional teams (Operations, Transportation, Customer Service, HR) to meet customer requirements and business objectives Oversee proper use, inspection, and maintenance of warehouse equipment, material handling tools, and facility resources Ensure accuracy and completeness of operational documentation, inbound/outbound paperwork, inventory records, and system transactions (WMS) Assist with physical inventories, audits, and implementation of new processes, customer requirements, or operational initiatives Model leadership behaviors and promote a culture of safety, accountability, engagement, and continuous improvement QUALIFICATONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Education & Experience Bachelor’s degree in Logistics, Supply Chain, Business, or a related field preferred. Minimum 3 years of progressive warehouse or distribution operations experience. Equivalent combination of education and experience will be considered. Prior experience leading frontline operations staff in a high‑volume or complex warehouse environment required. Experience with warehouse management systems (WMS), labor tracking, and operational performance metrics. Demonstrated experience with safety compliance, operational planning, and employee performance management. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Outdoors and indoor shop environment with adequate ventilation. Exposure to vibration, improperly illuminated or awkward and confining work spaces. Working above ground level where the possibility of falling exists. Frequent lifting and carrying of items. Loud noises typical Physical Activity Level: While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, see clearly and talk or hear. The employee must regularly lift and/or move up to 49 pounds unassisted. The employee must be able to carry and climb a ladder. Must be capable of standing and walking for extended periods. Must be able to twist, stoop, squat, reach above shoulder level and crouch on a frequent basis. Must be able to use hands and feet simultaneously and for repetitive movements. Working Conditions: Outdoors and indoor shop environment with adequate ventilation. Exposure to vibration, improperly illuminated or awkward and confining work spaces. Working above ground level where the possibility of falling exists. Frequent lifting and carrying of items. Loud noises typical. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com. Why Join Our Team We’re always looking for caring leaders, innovators and team members who are passionate about bringing our customers exceptional logistics solutions. We are an enthusiastic team who have established a culture that values innovation, trust, teamwork, agility and caring. We foster an environment that celebrates your achievements and gives you opportunities to learn, grow and thrive in your career. Our Values TRUST We foster an environment of trust through our integrity and always doing the right thing the right way. We fulfill our promises to each other and our customers by being reliable, transparent and trustworthy. INNOVATION We strive to innovate, inspiring and encouraging passionate and creative ideas that solve customer problems and improve how we work. TEAMWORK We win together, as one team around the globe, respecting and encouraging the perspectives of others, with full commitment to each other, our customers and our common success. CARING We care about each other, our customers, partners and community. We provide a caring and safe environment that supports our employees' growth, development and well-being. AGILITY We are agile and flexible. We think and act quickly to creatively solve unique customer and employee challenges, while readily adapting to changing market needs. NXTPoint Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. EQUAL OPPORTUNITY EMPLOYER VETERANS/DISABLED