Assistant Manager

Job Full Description

Express Employment Professionals is hiring an Assistant Manager for our client in Jacksonville, NC. The ideal candidate would possess a positive attitude and enjoy providing excellent customer service. This position requires a self-motivated individual with customer service experience, retail or property management experience, and a team player. This is a full-time evaluation hire. The work schedule is Monday-Friday, 9 AM to 6 PM, Saturday, 8 AM to 2 PM, and CLOSED Sunday.


Pay: $15/hour or Based on Experience

Our client is a growing company with 17 locations throughout North Carolina and Virginia, with future locations coming soon. They take pride in giving their customers outstanding experience through excellent customer service, with a focus on building relationships, doing the right thing, and maintaining high standards.

Job Responsibilities:

• First point of contact for new and existing customers
• Inputting customer information accurately for lease agreements, payments, move outs, and auctions
• Handling and balancing cash, cards, checks and money orders daily
• Maintaining the facility's Pristinely Clean policy, which includes inside and outside of the facility:
• Picking up trash, cutting locks, vacuuming, dusting, etc.
• Preparing daily and weekly reports in Microsoft Excel and Word
• Attention to detail and accuracy when performing all job responsibilities

Job Requirements :

• Must maintain a professional appearance and demeanor.
• Excellent customer service skills when dealing with new and existing customers, whether it be over the phone, in person, or via email
• Experience in handling cash, cards, checks, and money orders
• Computer skills: Microsoft Office (Word, Excel, Outlook, and Gmail)
• The capability to thoroughly learn company software programs during the 90-day training period
• Physically able to perform cleaning
• Two years of work experience in customer service. Previous experience in property management is a plus
• Flexible with schedule and the ability to work Saturdays
• At times able to work under little to no supervision
• Attention to detail
• Ability to multitask
• High school diploma or GED required. Associate's degree preferred.
• Must be reliable with a valid Driver's License
• Clean background check and drug test

Jacksonville, NC
2025
461 Western Boulevard
Suite 118
Jacksonville, NC 28546