Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
As an Account Manager for Mike Livesay - State Farm Agent, you are vital to our daily business operations and customers success. You help sustain our agency through meaningful client relations and acting as a liaison between customer needs and claims processes.

RESPONSIBILITIES:

• Assist customers through the entire claims process - including but not limited to helping them file the initial claim, following up throughout the process and communicating with repair shops / restoration companies / etc.
• Build relationships with State Farm adjusters to establish rapport for future claims.
• Provide prompt, accurate, and friendly customer service to promote successful and long-lasting customer relationships.

QUALIFICATIONS:

• Experiencing managing client relationships preferred
• Excellent communication skills - written, verbal, and listening
• Able to anticipate customer needs
• Able to effectively relate to a customer

BENEFITS:

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within my agency