Tivoli TWS Architect @ Mounds View, MN

Tivoli TWS Architect

Onsite 8200 Coral Sea St NE, Mounds View, MN 55112, United States Contract role

Top skills required:

• Tivoli Work Scheduler
• ITSM

Job description/responsibilities:

• Extensive knowledge of UNIX, Linux, Windows environments and SQL queries
• Knowledge on scripting (Shell, Perl, etc.)
• Strong knowledge on ITIL process
• Ability to schedule and develop new jobs using TWS/IWA scheduler too
• Automate and provide a permanent fix through scheduling to avoid any manual work around
• Ability to understand the client/applications perspective as well as explain the developers view if any
• Implement the requirements/changes raised by the application teams or the client in a productive manner
• Expected to work along with various application owners and their teams
• Knowledge about FTP and SFTP
• Need to schedule the jobs in IWA development region and keep a track of its implementation till the production Go-Live
• To be a part of any planned migration or maintenance activities if need arises
• Co-ordinate with testing teams to debug the defects in development instances
• Expected to provide additional support to any new project activities included as a part of our road map in near future
• Expected to work with IBM support people in case of any blockage or bug found in the latest IWA version
• Co-ordinate with the client/application teams to complete all the project related activities to meet the deadline
• Ability to handle the incidents raised regarding IWA and provide a resolution within the breach period
• Assist monitoring team with their queries and in certain complex situations
• Be vigilant to respond to the mails and calls from the members of same or related projects
• Interact with operations, functional, technical, and various technology teams on a regular basis
• Frequent tracking, review and reporting on ticket progress and adherence to CPIs and KPIs
• Work with various technology teams to gather and review minor enhancement estimates
• Provide traceable milestones/ETAs to customers on tickets (build project plan when needed)
• Reduce or minimize backlog of tickets (incidents, requests, tasks etc)
• Review RCAs to ensure the outcome is meaningful, measurable, and trackable for customers
• Ensure RCA is completed on time and follow through on ETAs for implementation of action items to ensure permanent resolution is completed on time
• Monitor progress on tickets and responsible for on time delivery to customer
• Ensure security risks and SOX compliance adherence is maintained for applications in scope
• Handle migration project on TWS complete environment
• IWS environment design on multi-workstation layout
• Responsibility to patch the TWS servers as well as agents
• Experience in TWS event monitoring and workload automation
• SAP job creation and management in SAP systems
• Creation and modification of jobs, jobstreams, plan cycle, creation of calendar and periodic updating with respect to client requirement
• Proactively monitoring and scheduling the jobs, jobstreams and objects on the current planlist using the IWS for Windows/Unix production and staging environment
• Installing and administrating IWS master and agent servers
• Installing, patching and maintaining IWS (windows, Unix and Linux servers)
• Testing new jobs and batch scheduling, troubleshooting
• Migrating jobs from staging to production environment
• Updating and creating the SOP periodically according to the project requirement
• Improving and supporting the infrastructure for IWS
• Providing guidance and insight for the job standards, troubleshooting and schedule configuration

Diverse Lynx LLC is an equal employment opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.