Medical Receptionist

Job Description

Job Description

Kaminska Dermatology is seeking a polished, welcoming, and organized Medical Receptionist to serve as the primary point of contact for our patients at our Chicago clinic locations. In this role, you will manage front desk operations, facilitate a seamless patient check-in experience, and support our clinical and administrative teams to ensure efficient daily clinic flow.

Key Responsibilities

• Greet patients and visitors warmly and professionally upon arrival, maintaining a welcoming and orderly reception area.
• Manage multi-line phone systems, handle patient inquiries, schedule and confirm appointments, and coordinate physician follow-ups.
• Verify patient demographics, insurance coverage, and collect co-pays, balances, or aesthetic fees securely at the time of service.
• Manage electronic medical record (EMR) scheduling queues, check-in statuses, and intake documentation.
• Coordinate patient referrals, manage incoming faxes, and assist with general administrative duties as needed by clinic management.

Qualifications & Requirements

• 1 to 2 years of experience working as a receptionist or front desk coordinator in a medical office, dermatology practice, or clinical setting.
• High school diploma or equivalent; associate degree or higher is a plus.
• Proficiency with electronic medical record (EMR) systems and modern office software (Microsoft Office, Google Workspace).
• Exceptional communication, organizational, and interpersonal skills with a strong customer-service orientation.
• Ability to handle sensitive patient information with strict adherence to HIPAA guidelines and professional confidentiality.

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