Disbursements Specialist

Job Description

The primary mandate for the Disbursements Specialist is to ensure all consignments are paid on time and that appropriate remittance process and systems are adhered to.

Responsibilities

Audit and approve the sale of vehicles, for all US Branches, including Title Centers, based on their legal contract terms to meet settlement SLAs to avoid penalties daily

Monitor and communicate issues with open expenses, at Branch level, to ensure timely closure and comply with SLAs

Reconcile and/or generate expenses and payable vouchers for vendor invoicing, including: IAA Transport, DMV, and external vendors

Audit, balance, and prepare remittances to ensure accuracy and timely payment to customers, in excess of 20 million dollars, daily

Prepare aging detail to invoice providers upon request

Organize and collate manual remittances and invoices to mail to providers, daily

Perform support functions and provide technical assistance for all Branches within the organization through ServiceNow Self-Help Catalog, by analyzing and troubleshooting payable and systematic problems, while working with multiple departments to implement a resolution

Communicate and assist customers inside and outside the organization through: Phone, Email, and Chat

Assist:

Accounting and Tax Departments with internal and external auditor requests, including the IRS, for mandatory state and federal audits, including willingness to explain data and findings to auditors

Buyer Services with same day broker requests and/or refunds

Controller with special expense and check projects to resolve all open and outstanding issues, at Branch level

Finance with reviewing and processing reoccurring compliance rebates

Legal with pulling detail for Provider and Buyer investigative requests

Treasury with research, follow-up, processing and reissuing of payments requests

Work with: Sales, Account Managers, Area Managers, RVPs, and the Executive Team on special research projects and payment requests

Identify and communicate timely settlement and system issues with co-workers, management, and BT services

Document and maintain up-to-date processes and procedures for department responsibilities

Other responsibilities may include system testing or special projects, research, and/or reporting as requested by management

Competencies:

Good analytical and problem-solving skills

Customer service orientated

Excellent written and verbal communication skills

Excellent time management skills to be able to meet strict deadlines

Advanced Excel skills (Macros, Pivot Tables, and V-Lookup

Qualifications

2-4 years of experience working in an office environment.

Proficiency with Microsoft Excel.

Fluent verbal and written communication skills in English.

Organized, detailed-oriented and able to multi-task in a fast-paced environment.

Experience with Microsoft Dynamics GP, Five9, and ServiceNow is preferred.

Experience working with ERP systems, Oracle is a plus.

Job Info

Job Identification 11302

Posting Date 08/26/2026, 07:53 PM

Locations 2 Westbrook Corporate Ctr, Westchester, IL, 60154, US (On-site)

Degree Level No Formal Education

Job Schedule Full time

Minimum Salary $21.00

Maximum Salary $26.00