Residential & Commercial Service Technician / Handyman

Residential & Commercial Service Technician / Handyman

Join a professional team that values craftsmanship, customer service, and technology.

We are seeking an experienced, customer-focused Service Technician to join our growing team at Mr. Handyman to service greater Jacksonville and St. Augustine. This is an excellent opportunity for a highly skilled tradesperson who takes pride in their work, communicates confidently with customers, and enjoys solving a wide variety of residential and commercial repair, maintenance, and improvement challenges. We're looking for more than a handyman. We want a trusted professional who can build customer confidence, accurately scope projects, create estimates while leveraging technology, and consistently deliver an exceptional customer experience. If you're an experienced craftsman who thrives in a customer-facing environment and wants to work for a strong, growing company with a supportive local team, we'd like to hear from you!

At Mr. Handyman, we combine the professionalism of a nationally recognized brand with the culture of a locally owned business. Known for exceptional service, quality work, and our "Done Right Promise", we stand behind this commitment because we only hire the best while working hard to take care of all our team members. Our technicians are supported by a dedicated office team so they can focus on what they do best: serving customers and delivering exceptional craftsmanship.

When you join the Mr. Handyman team, you get so much more than a job you get a career you can be proud of, and the support of industry-leading software and business systems. We respect your experience, value your time, provide the tools and support needed to succeed, and reward professionals who consistently deliver outstanding results.

Qualifications Required:

• 10+ years of hands-on experience in construction, remodeling, handyman services, building maintenance, or related trades
• Proven experience with both residential and commercial projects
• Strong proficiency in multiple trades including carpentry, drywall, doors, trim, flooring, and general repairs
• Excellent customer service and communication skills
• Experience preparing job estimates and project scopes
• Comfortable with tablets (mobile apps) CRM systems/estimating software
• Own a complete set of professional-grade tools
• Valid driver's license with a clean driving record
• Ability to pass a background check and drug screening

Preferred:

• GC, Plumbing, Electrical, or HVAC licensing
• Commercial door and hardware expertise
• Experience with service-based estimating software such as Service Titan

What You'll Do:

As a Service Technician, you will independently and co-manage a variety of residential and commercial projects while serving as the face of our company in the field.

Responsibilities Include:

• Perform professional repair, maintenance, remodeling, and improvement services for residential and commercial clients
• Diagnose customer issues and recommend practical, cost-effective solutions
• Create accurate estimates and project scopes using company-provided technology
• Communicate project timelines, expectations, and recommendations clearly with customers and office staff
• Deliver a premium customer experience from initial consultation through project completion
• Complete work efficiently while maintaining high standards of craftsmanship and attention to detail
• Document project information, photos, estimates, invoices, and customer communications using an iPad and field-service software
• Maintain a clean, organized company vehicle and professional appearance

Typical Projects May Include:

• Commercial and residential improvements and maintenance
• Cabinet and millwork installation
• Exterior / Second story repairs (fascia, soffit, siding, wood rot, caulking/sealing)
• Window & door, frame, and hardware installation or replacement (commercial and residential)
• Interior and exterior, trim and finish carpentry
• Stucco and hardy board repairs
• Flooring and tile installation
• Bathroom and kitchen remodeling
• Drywall hanging, repair, and finishing
• Window and door repair or replacement
• Siding repairs
• General building maintenance and repairs

The most successful technicians on our team are:

• Confident and professional when interacting with customers
• Comfortable presenting project scope, pricing, and solutions to customers
• Able to accurately estimate labor, materials, and project timelines
• Skilled at using technology to manage their workday
• Self-motivated and capable of working independently and as a team
• Reliable, organized, and accountable
• Committed to delivering quality workmanship on every job

If you're an experienced craftsman who can confidently estimate, communicate, and perform high-quality residential and commercial work, we want to hear from you apply today!