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B-Level Technician

White's International Trucks of Wilson

Reports To: Service Manager/Shop Foreman
Job Summary:

The B-Level Technician is responsible for performing intermediate-level diagnostics, repairs, and maintenance on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in engines, drivetrains, electrical systems, and hydraulic components . The B-Level Technician works efficiently to minimize vehicle downtime and supports the A-Level Technicians in advanced repairs when needed.

Key Responsibilities:
Diagnostics & Repairs:
  • Perform medium to complex repairs on engines, transmissions, brakes, suspension, and electrical systems.
  • Diagnose check engine lights, sensor failures, and electrical issues using diagnostic tools.
  • Repair and replace belts, hoses, radiators, alternators, starters, and batteries .
  • Conduct basic driveline and powertrain repairs , including clutches and differentials.
  • Assist A-Level Technicians with major engine and transmission overhauls .
Preventive Maintenance & Inspections:
  • Perform DOT inspections and ensure vehicles meet federal and state compliance.
  • Conduct preventive maintenance services such as oil changes, fluid exchanges, and filter replacements.
  • Identify and document potential issues before they lead to major failures .
Brake, Suspension & Drivetrain Work:
  • Repair and replace air and hydraulic brake components .
  • Perform alignment adjustments, steering, and suspension repairs .
  • Replace and adjust clutches, U-joints, wheel bearings, and seals .
Electrical & Aftertreatment Systems:
  • Diagnose and repair lighting, wiring, and battery systems .
  • Perform DPF (Diesel Particulate Filter) regeneration and basic aftertreatment troubleshooting .
Shop Efficiency & Teamwork:
  • Work closely with A-Level Technicians, service advisors, and parts staff to complete repairs efficiently.
  • Maintain a clean and safe workspace , following OSHA and dealership safety guidelines.
  • Keep accurate repair records and documentation for warranty and customer records.
Qualifications
  • Proven experience as a B-Level Diesel Technician or equivalent role
  • Strong proficiency in anti-lock brakes, chassis electrical systems, cylinder head R&R, drivetrain repair, and fuel systems
  • Ability to perform general troubleshooting, mechanical and electronic engine work, and drivetrain rebuilds
  • Working knowledge of Cummins and Eaton systems with completed online and instructor-led training preferred
  • Must maintain state certifications and demonstrate progress toward OEM hands-on and web-based training completion
  • CDL preferred
  • Strong problem-solving, time management, and organizational skills
  • Proficient in reading service manuals, wiring diagrams, and diagnostic data
  • Team player with a positive attitude and commitment to continuous improvement
  • Valid driver's license and acceptable driving record
Physical Requirements
  • Ability to lift up to 75 pounds and perform physically demanding tasks
  • Frequent standing, walking, bending, kneeling, and reaching in and around vehicles
  • Ability to work in a shop environment with exposure to noise, fumes, and moving mechanical equipment
  • Comfortable working in a range of temperatures (shop bays, outdoor yard, test drives, etc.)
  • Must be able to safely operate diagnostic tools and shop equipment
  • Must wear required personal protective equipment (PPE) such as safety glasses, gloves, and steel/composite-toe boots
Benefits

White's International Trucks invests in your success-on and off the job. Our comprehensive benefits package for full-time employees includes:
  • Medical, Dental, and Vision Insurance (multiple plan options)
  • Health Savings Account (HSA) with company contribution
  • Flexible Spending Account (FSA) options
  • 401(k) with Company Match - 50% match up to 6% of contributions
  • Company-Paid Basic Life Insurance with AD&D coverage
  • Short- and Long-Term Disability Plans available for purchase
  • Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage)
  • Paid Vacation, Sick Leave, and Holidays
  • Uniforms Provided and annual boot reimbursement
  • Paid training and certification incentives through our Technician Roadmap
  • Expense card, vehicle allowance, or mileage reimbursement (varies by role and region)
  • Opportunities for career growth and advancement to A-Level Technician and leadership roles
  • Supportive, family-driven culture centered on safety, teamwork, and long-term success
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