AIT Analyst

AIT Analyst

Category: Business Analysis (functional and technical) Main location: United States, Texas, Fort Worth Position ID: J0426-1720 Employment Type: Full Time

Position Description:

CGI is looking for a highly motivated, process-oriented AIT Hardware Support Specialist to join the CGI Team in Fort Worth, TX. The AIT Hardware Support Specialist will configure, install, maintain and operate Automated Information Technology devices in support of an automated inventory capture and reporting system. Devices will include but are not limited to pRFID readers and antennas, tablet computers, barcode scanners, raspberry PI's and pRFID printers. This list will grow as new technologies are integrated into the platform. This position is located onsite in Fort Worth, TX.

Your Future Duties and Responsibilities:

Work with inventory specialist to understand their current business processes. Troubleshoot network devices and escalate issues to networking or development teams when needed. Communicate with development teams in order to increase product quality. Troubleshoot printers and label makers. Assists users via phone and field support in a wide range of device issues. Setup, maintain, test, install, and repair tablets, laptops, mobile devices, networks, and related equipment. Support a wide range of hardware and software systems, desktops, peripherals. Troubleshoot and resolve complex IT problems using Service Desk best practices. Collaborate with peers to solve complex business problems, deliver value, and recommend improvements. Tracks trends and recommends corrective actions. Manage hardware inventory and equipment.

Required Qualifications to Be Successful in This Role:

3 Years of Relevant Experience This position requires a SECRET clearance; US Citizenship is a MUST. Associate's degree or higher Customer-facing support skills Multi-task oriented, calm, polite, clear, articulate, positive, and friendly Must be able to organize and manage workload efficiently and prioritize projects with minimal supervision Good analytical skills and an aptitude for creative problem solving. Excellent trouble shooting ability. Proven tech-savvy skills with working knowledge of mobile device products. Works well with a team. Security+ certification. Able to lift over 50 lbs. Able to stand/walk in excess of 4 hours at a time Desired qualifications/non-essential skills required: Possess a solid knowledge and understanding of USMC inventory management, categorization and storage techniques. CompTIA A+ Certification Cisco Certification Network Associate (CCNA)

What You Can Expect from Us:

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world.