Parts & Accessories Professional

Job Description

Job Description

Rogers Motors in Hermiston Oregon has full-time openings for Parts and Accessories Professional positions across our Hermiston dealerships. Our employees are motivated, knowledgeable and caring professionals who build long-term client relationships. A hands-on style and a passion for doing what is right by our customers and our community is vital.

Rogers Motors has been a family-owned business supporting our local community for over 55 years. We provide training, mentoring, coaching, and full support to help you succeed. All full-time positions include medical and dental coverage, paid vacation, 401(k) & more. Rogers Motors is a drug-free, equal opportunity employer. Applicants must pass a background check and drug test while possessing a valid driver’s license with an acceptable safe driving record. If you want to join a winning team and continue to drive home the culture of success that we’ve built over the last 55 years, we want to speak with you!

The Parts and Accessories Professional sells, at retail, parts to all available customers over the counter, through the shop, or on the phone. A successful candidate for the Parts and Accessories Professional position will have automotive parts and customer service experience.

• Be friendly, professional and efficient when working with all customers, both on the phone and in person.  
• Provide the same high level of service to the other dealership departments as is given to other customers.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.   
• Ensure that all charge sales are signed by the customers.
• Keep front and rear counter areas clean and uncluttered.
• Replenish assigned inventory daily.
• Advise Parts Manager when areas of the department are not in satisfactory condition.
• Keep current on new products and product updates.
• Provide additional front and rear counter specific assistance relating to answering phone calls, provide price quotes, pulling stock parts, preparing parts for delivery, etc.

• Valid Driver’s License.
• High school diploma or the equivalent.
• One year of experience in an automotive parts department.

• Ability to read and comprehend instructions and information.   
• Ability to work well with the public, sometimes with several customers at a time.

This is a physically demanding position. The Parts and Accessories Professional will move throughout the parts shelves all day, reaching and climbing to obtain parts from inventory. Will stand six to eight hours during a shift at the customer counter, of which the surface is 44 inches from the floor. When delivering parts to the service department and body shop, the Parts and Accessories Professional will be exposed to noise, dust, exhaust fumes, paint, and other hazardous and nonhazardous materials. To perform this job successfully, an individual must be able to complete each essential duty satisfactorily. The working conditions described above are representative of those an individual may encounter while performing the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.